Sentara Health

Referral Specialist

Virginia Beach, VA

Sponsorship not specifiedDetected 1 day ago

Customer SupportEpic

About the role

Sentara Independence in Virginia Beach is looking to hire a Referral Specialist for our CAC Department.
Specialists are responsible for managing orders within their assigned work queues.

Responsible for scheduling patients, confirms insurance eligibility through the real-time eligibility (RTE) tool, or pre-registering patients. Validates accuracy of data when performing these functions.
Validates accuracy of data when performing these functions.

Consistently meets required department adherence and quality metrics.
Requires knowledge of proper scheduling procedures, call handling, or preregistration requirements.
High School Diploma (required)

Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
Reimbursement for certifications and free access to complete CEUs and professional development
Medical Terminology (preferred)
Keywords: Talroo-Allied Health, Healthcare, Customer Service, Scheduling, Insurance Eligibility, Quality Score Cards, Epic

Must collaborate effectively with internal and external customers to reach desired results as determined by key performance indicators and leadership.

This listing is sourced directly from Sentara Health's careers page and normalized into a canonical job model.