Lumen Technologies

Lumen Technologies

Account Manager II - Regional Enterprise- Expansion

WORKS FROM HOME, California, USA · Mid

Sponsorship not specified$25k-$50kDetected 6 days ago
CRMSalesAccount ManagementPipeline ManagementForecastingCustomer SuccessLeadershipCommunicationAdaptability

About the role

  • As an Account Manager II, Regional Enterprise Expansion, you will grow revenue within established enterprise customer relationships across Southern California.
  • This role is focused on expansion inside existing accounts, including new products, services, use cases, and business outcomes that help customers see what is possible with Lumen.

Responsibilities

  • Build and execute strategic account plans that strengthen customer relationships, increase executive engagement, grow revenue, and improve Lumen's position with each customer.
  • Maintain accurate forecasting, strong customer relationship management hygiene, pipeline inspection discipline, account activity documentation, and consistent follow through so leadership has clear visibility with no surprises.
  • Orchestrate internal resources across Customer Success, Product, Marketing, Solutions and Technology experts, Sales Support, and Service Delivery to align Lumen capabilities to customer priorities.
  • At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.
  • This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry.
  • If you're ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
  • The role requires regular customer facing activity in market, including customer meetings, premise visits, networking, partner engagement, and industry events.
  • Lead proactive discovery conversations that create customer interest, surface business needs, navigate objections, and move discussions from limited awareness to qualified opportunity.
  • Preferred Qualifications Experience using Salesforce.com or a similar customer relationship management platform to manage pipeline, forecasting, account activity, opportunity progression, and leadership reporting.

Requirements

  • Success in this role requires disciplined execution, strong forecasting, clean pipeline management, cross functional partnership, and the ability to keep moving in a transforming business environment.
  • Ability to connect technology solutions to executive outcomes, customer priorities, commercial value, and measurable business impact while recognizing expansion signals inside existing accounts.

Nice to have

  • Demonstrated success meeting or exceeding quota in a high accountability sales environment.
  • Experience growing established customer accounts where success requires account management discipline, creative selling, deal orchestration, multi threading, and a hunter mindset.
  • Individual pay is based on skills, experience and other relevant factors.
  • We set clear expectations and trust people to meet them.

Compensation

  • Compensation This information reflects the anticipated base salary range for this position based on current national data.

Benefits

  • Candidates should expect approximately 25 to 50 percent of their time to involve sales activities outside the home office, depending on customer and territory needs.
  • What We Look For in a Candidate Required Qualifications Bachelor's degree or equivalent education and experience.
  • Technology, telecom, cloud, networking, artificial intelligence, or related certifications, training, workshops, or continuous learning credentials.

Company info

  • This is a strong fit for a proactive, creative seller who can create interest through discovery, read the room, shape executive conversations, and help customers understand the value of solutions they may not have previously considered.
  • Strong communication, writing, and presentation skills with the ability to influence customers, navigate objections, and sell through close.

Visa & Work Authorization

  • nities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or inform
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This listing is sourced directly from Lumen Technologies's careers page and normalized into a canonical job model.