Hrsystem
Customer Sales & Service Representative
Montreal, QC · Contract
Sponsorship not specifiedDetected 25 days ago
Account ManagementExcelERPCustomer SupportCommunication
About the role
- Le milieu de l'entrepôt peut présenter des variations de température (froid et chaleur), des niveaux de bruit variables, de la poussière et d'autres éléments typiques d'un milieu industriel actif.
- Employeur garantissant l'égalité des chances Notre politique est d'embaucher des personnes qualifiées, sans égard au statut d'ancien ou d'ancienne combattant· e ni à la situation de handicap.
- Les personnes candidates sont évaluées pour un emploi, une promotion ou une formation uniquement en fonction de leur capacité à accomplir les fonctions essentielles du poste.
Responsibilities
- Must maintain 100% commitment to safety policies and procedures
- Partners with Sales Representatives to provide sales quotes
- Builds and maintains strong internal and external relationships
- Perform other duties as trained and qualified for
Requirements
- Minimum of 1 year Business to Business Customer Service Experience
- Must be 18 years of age or older
- Ability to work overtime, as required
Nice to have
- 1-3 years of customer service experience in industrial distribution
- Previous experience utilizing an ERP system
- Product knowledge in hose, gasket and conveyor systems a plus
- Ability to work in a stationary position for extended periods of time.
- Frequent operation of a computer, keyboard, mouse, and other standard office equipment.
- Ability to comprehend and follow instructions and safety procedures.
- Ability to read, write and communicate in English and French
- Ability to respond to safety signals, alarms, and verbal instructions.
Skills
- Possess excellent customer service skills
- Ability to work independently
- Ability to work in a fast-paced environment
- Ability to multitask and prioritize responsibilities
- Must have excellent communication skills, both oral and written
- Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
- Moderate computer skills including MS Word, Excel, internet, customer portals and email
- Must be able to successfully utilize the company software
Company info
- Quotes customers using working knowledge of product
- Provides technical/service support to account management, branch management and internal and external customers
- Ability to interact with customers and team-members in a professional manner
Equal opportunity
- Employer
- It is our policy to employ qualified persons without regard for veteran or disability status.
- Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.
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This listing is sourced directly from Hrsystem's careers page and normalized into a canonical job model.