Hrsystem

Hrsystem

Customer Sales & Service Representative

Montreal, QC · Contract

Sponsorship not specifiedDetected 25 days ago
Account ManagementExcelERPCustomer SupportCommunication

About the role

  • Le milieu de l'entrepôt peut présenter des variations de température (froid et chaleur), des niveaux de bruit variables, de la poussière et d'autres éléments typiques d'un milieu industriel actif.
  • Employeur garantissant l'égalité des chances Notre politique est d'embaucher des personnes qualifiées, sans égard au statut d'ancien ou d'ancienne combattant· e ni à la situation de handicap.
  • Les personnes candidates sont évaluées pour un emploi, une promotion ou une formation uniquement en fonction de leur capacité à accomplir les fonctions essentielles du poste.

Responsibilities

  • Must maintain 100% commitment to safety policies and procedures
  • Partners with Sales Representatives to provide sales quotes
  • Builds and maintains strong internal and external relationships
  • Perform other duties as trained and qualified for

Requirements

  • Minimum of 1 year Business to Business Customer Service Experience
  • Must be 18 years of age or older
  • Ability to work overtime, as required

Nice to have

  • 1-3 years of customer service experience in industrial distribution
  • Previous experience utilizing an ERP system
  • Product knowledge in hose, gasket and conveyor systems a plus
  • Ability to work in a stationary position for extended periods of time.
  • Frequent operation of a computer, keyboard, mouse, and other standard office equipment.
  • Ability to comprehend and follow instructions and safety procedures.
  • Ability to read, write and communicate in English and French
  • Ability to respond to safety signals, alarms, and verbal instructions.

Skills

  • Possess excellent customer service skills
  • Ability to work independently
  • Ability to work in a fast-paced environment
  • Ability to multitask and prioritize responsibilities
  • Must have excellent communication skills, both oral and written
  • Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
  • Moderate computer skills including MS Word, Excel, internet, customer portals and email
  • Must be able to successfully utilize the company software

Company info

  • Quotes customers using working knowledge of product
  • Provides technical/service support to account management, branch management and internal and external customers
  • Ability to interact with customers and team-members in a professional manner

Equal opportunity

  • Employer
  • It is our policy to employ qualified persons without regard for veteran or disability status.
  • Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.

This listing is sourced directly from Hrsystem's careers page and normalized into a canonical job model.