Waystation AI

Waystation AI

Business Operations Associate

Redwood City, CA

Sponsorship not specifiedDetected 98 days ago
PythonSQLAgentic AIProject ManagementHubSpotCRMSalesOutbound SalesSupply ChainLogisticsProcurementPerformance ManagementCustomer SuccessCadenceMentoringAdaptability

About the role

  • Every product starts with ingredients and packaging-and today, that work is still run through inboxes, PDFs, and spreadsheets.
  • It slows innovation, hides costs, and quietly destroys margin.
  • Waystation is the wedge-and ultimately the operating system-that makes that possible.

Responsibilities

  • Sales Operations & Pipeline Support
  • Own CRM hygiene, pipeline reporting, and weekly sales metrics-surface insights, not just data
  • Manage contract and MSA workflows through legal review to signature
  • Track and triage inbound leads
  • own the reporting cadence
  • Track and triage inbound leads; coordinate handoffs to BDRs or directly to the CEO
  • Track BDR activity metrics and pipeline contribution; own the reporting cadence
  • Customer Success & Support
  • Own the recruiting pipeline: source candidates, manage scheduling, run first screens
  • Help build lightweight onboarding processes as the team grows

Requirements

  • You resolve what you can resolve, and when something does need the CEO, you bring it with a recommendation attached-not just a problem.
  • You can context-switch between sales ops, recruiting, customer calls, and systems work in the same day without losing the thread.
  • Experience that helps (but isn't required):
  • Comfort with HubSpot, Clay, Pendo, Smartlead, or similar GTM tools

Skills

  • Conduct first and second interviews for non-executive roles
  • Coordinate team events, offsites, and culture-building logistics
  • Identify manual, repetitive work across the company and proactively automate it
  • Be the team's go-to resource for "how do we use AI to do this faster and better?"

Compensation

  • Competitive base salary + meaningful equity (calibrated to level)

Benefits

  • Competitive base salary + meaningful equity (calibrated to level)
  • Full health, dental, and vision coverage
  • Unlimited vacation

Company info

  • Waystation is led by repeat founder and CEO Ryan Caldbeck (previously founded CircleUp).
  • Today, we have paying customers, real usage, and real impact.

This listing is sourced directly from Waystation AI's careers page and normalized into a canonical job model.