Waystation AI
Business Operations Associate
Redwood City, CA
Sponsorship not specifiedDetected 98 days ago
PythonSQLAgentic AIProject ManagementHubSpotCRMSalesOutbound SalesSupply ChainLogisticsProcurementPerformance ManagementCustomer SuccessCadenceMentoringAdaptability
About the role
- Every product starts with ingredients and packaging-and today, that work is still run through inboxes, PDFs, and spreadsheets.
- It slows innovation, hides costs, and quietly destroys margin.
- Waystation is the wedge-and ultimately the operating system-that makes that possible.
Responsibilities
- Sales Operations & Pipeline Support
- Own CRM hygiene, pipeline reporting, and weekly sales metrics-surface insights, not just data
- Manage contract and MSA workflows through legal review to signature
- Track and triage inbound leads
- own the reporting cadence
- Track and triage inbound leads; coordinate handoffs to BDRs or directly to the CEO
- Track BDR activity metrics and pipeline contribution; own the reporting cadence
- Customer Success & Support
- Own the recruiting pipeline: source candidates, manage scheduling, run first screens
- Help build lightweight onboarding processes as the team grows
Requirements
- You resolve what you can resolve, and when something does need the CEO, you bring it with a recommendation attached-not just a problem.
- You can context-switch between sales ops, recruiting, customer calls, and systems work in the same day without losing the thread.
- Experience that helps (but isn't required):
- Comfort with HubSpot, Clay, Pendo, Smartlead, or similar GTM tools
Skills
- Conduct first and second interviews for non-executive roles
- Coordinate team events, offsites, and culture-building logistics
- Identify manual, repetitive work across the company and proactively automate it
- Be the team's go-to resource for "how do we use AI to do this faster and better?"
Compensation
- Competitive base salary + meaningful equity (calibrated to level)
Benefits
- Competitive base salary + meaningful equity (calibrated to level)
- Full health, dental, and vision coverage
- Unlimited vacation
Company info
- Waystation is led by repeat founder and CEO Ryan Caldbeck (previously founded CircleUp).
- Today, we have paying customers, real usage, and real impact.
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This listing is sourced directly from Waystation AI's careers page and normalized into a canonical job model.