Aacigroup
Customer Support Manager (Licensed)
Walnut Creek, CA
Sponsorship not specifiedDetected 91 days ago
SalesCustomer SupportLeadershipCommunicationOrganizational SkillsUnderwritingProperty & Casualty
About the role
- You will be on the ground floor helping define how we sell, place, and advise clients in some of the most challenging insurance markets, working closely with leadership to shape sales processes, underwriting workflows, and client experience.
Responsibilities
- Manage the full sales cycle from discovery through bind
Requirements
- 3+ years of P&C insurance sales experience
- Active Property & Casualty license (California or ability to obtain)
- Strong knowledge of homeowners insurance and related lines
- Proven ability to close business in competitive or constrained markets
- You will not be required to source and find candidates but rather quote and service ones that are brought into the agency.
- Excellent communication and organizational skills
- Desire to embrace and incorporate advanced AI tooling into sales workflows
Compensation
- Base salary plus performance incentives
- Growth opportunities within Five Bays and AACI Group
- Based in Walnut Creek, CA, in our office 2-3 days a week.
- Reports to the CEO
Benefits
- Health benefits and paid time off
- Work with carriers, MGAs, wholesalers, and surplus lines markets to secure coverage
- Advise clients on coverage options, pricing, and market constraints
- We specialize in navigating constrained underwriting environments and helping clients maintain meaningful, sustainable coverage.
Company info
- AACI Group, Inc. https://aacigroup.com is dedicated to making insurance more accessible and affordable in catastrophe-prone regions.
- Climate change is increasing the frequency and severity of wildfires and other natural disasters, while carriers are retreating from high-risk markets.
- Homeowners are being left with fewer and more expensive options.
- We are addressing this challenge by building AI-native insurance agencies and digital services that combine risk data, loss prevention, and innovative product delivery.
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