FourKites
Associate Product Manager
Chicago, IL or Remote, USA · Mid
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- Companies prioritize AI-enabled automation as the key enabler for customer experience, sustainability, and resilience.
- You'll sit at the intersection of supply chain operations and modern software product development, and you'll need both: deep empathy for how freight actually moves, and the analytical rigor to translate that into product bets worth making.
- To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays.
Responsibilities
- Build and prioritize a backlog of targeted product enhancements that drive measurable improvement in customer stickiness
- Support roadmap planning alongside senior PMs, contributing well-reasoned prioritization recommendations
- Build and maintain dashboards and reports that track adoption trends across customer segments
- Partner with Data Science and Engineering on instrumentation improvements and event tracking
- Participate in customer onboarding calls, QBRs, support escalations, and discovery sessions to develop a ground-level understanding of shipper workflows
- Collaborate with Engineering and Design through scoping, development, and post-launch monitoring
- Support Product Marketing with onboarding materials, release notes, and adoption playbooks
- We're always listening for new ways to support everyone in and out of the office.
Requirements
- Comfort working hands-on with data: SQL proficiency, familiarity with analytics tools, ability to build a data-driven narrative without hand-holding
- Experience with Pendo, Amplitude, or similar product analytics tools
- Familiarity with agile development and working directly with engineering squads
- Bachelor's degree in engineering, operations, supply chain, economics, or a quantitative discipline
Nice to have
- Track and analyze feature adoption, engagement, and retention KPIs for OTR and core visibility products
- Identify friction points and adoption gaps through usage data, customer interviews, and feedback loops with Customer Success and Sales
- Work hands-on with product analytics platforms (Pendo, Mixpanel) and write SQL queries to independently explore feature usage and customer behavior
- Translate quantitative findings into clear product hypotheses and actionable backlog items
- Work with Customer Success Managers to surface systemic product gaps and recurring pain points
- Champion the voice of the customer in internal planning and sprint reviews
- Contribute to presales conversations and market requirement gathering alongside Solutions teams
- Practical experience specifically in truckload transportation, freight visibility, or carrier/shipper operations
Compensation
- The expected annual base salary range for this role is $90,000 - $120,000.
- Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs.
- In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program.
Benefits
- FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe.
- Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others.
- Benefits include:
- Medical, Dental & Vision benefits starting on first day of employment
- 401k Retirement savings with employer match
- Bonus and incentive compensation as well as employee stock option program
- Employer paid life insurance and short term disability insurance
- Generous PTO, global recharge days, and volunteer days
- Paid parental leave for all parents
- Family planning and inclusive wellbeing resources
- Technology reimbursement
Company info
- At FourKites we have the opportunity to tackle complex challenges with real-world impacts.
- Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
This listing is sourced directly from FourKites's careers page and normalized into a canonical job model.