Plain
Founding Product Marketing Manager
San Francisco office
Sponsorship not specifiedDetected 88 days ago
SalesCustomer SuccessCustomer SupportCollaboration
About the role
- Some of the world's most forward-thinking companies, like Cursor, Ashby, and Sanity, trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI.
- We're a small, tight-knit crew with offices in SF and London.
- This role is hybrid - 3 days a week in our SF office.
Responsibilities
- Define and own how Plain talks about its product - across existing features and every launch to come
- Build the narrative around every product launch and make sure it translates into pipeline, not just page views
- Own the solutions and features pages so that the right buyer immediately understands why Plain is built for them
- What we're missing is the person to tell it - consistently, clearly, and in a way that creates urgency before anyone gets on a sales call.
- Are excited to work cross-functionally with Product, Support, Customer Success, and Sales
- Plain is redefining customer support for the next generation of B2B companies.
Requirements
- Write with sharpness and specificity - you can take a complex product and make it feel inevitable
- Sweat the details on craft - you know when something is on-brand before you can articulate why
- Whether it's video, written content, interactive demos, you know which format serves the story best
- Need established playbooks and clearly defined processes before you can move.
Benefits
- We have some really exciting traction but are still at an early stage and are constantly learning and trying new things as our company grows.
Company info
- You'll be Plain's founding PMM at a moment when the category is wide open.
- The product is proven, the customers are here - and when people discover Plain, they love it.
- Now we need more of the right people to discover it.
- Plain has product-market fit, a roster of standout customers, and a category-defining narrative waiting to be told. What we're missing is the person to tell it - consistently, clearly, and in a way that creates urgency before anyone gets on a sales call.
- Talk to customers to get a pulse on what parts of the product they love and write case studies, product pages, etc. that champion those customers
- Collaborate deeply with our Support Team to understand why they love the product and what customers love too
- Plain has product-market fit, a roster of standout customers, and a category-defining narrative waiting to be told.
- We're building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships.
This listing is sourced directly from Plain's careers page and normalized into a canonical job model.