Pantheon Systems, Inc

Technical Writer

United States (Remote)

No sponsorship$86k-$119kDetected 20 hours ago

Next.jsGitCI/CDAuditingCustomer SuccessWordPressCommunicationCollaborationWriting

About the role

Success depends on balancing the need to meet our readers where they are with the need to illuminate Pantheon's unique perspective on website operations.
Secondarily, this role brings feedback toward Pantheon's Product leaders from the perspective of customers and other Pantheon roles.
Write technical documentation based on the behavior of the Pantheon platform.

Pantheon brings together exceptional builders who take ownership, drive meaningful impact, and shape what's next for the web.
Every day, thousands of developers and marketers use our WebOps platform to build, iterate, and scale WordPress, Drupal, and Next.js sites that reach billions of people worldwide.
Pantheon needs a Technical Writer to write and maintain documentation for our primary audience of developers who use (or may eventually use) the Pantheon Platform to run their professional websites.
Collaborate with Product Managers to ensure changes to the platform are appropriately documented.

Proficiency in basic developer tooling like Git.
Experience with continuous delivery and agile workflows.
After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

3+ years of technical writing experience, ideally through systems involving Markdown.
Hands-on experience with website operations, ideally related to WordPress, Drupal, or Next.js

The US base salary range for this position in the United States is $85,600 - $119,100 USD per year.

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.
Industry competitive compensation and equity plan
Flexible time off, sick days, and 13 paid holidays
Comprehensive medical insurance including Health, Dental and Vision
Paid parental leave (plus fertility, adoption and other family planning benefits)
Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.

Review documentation written by others.
Act as a maintainer of our Documentation GitHub repository including periodically auditing all documentation.
Set a positive example for how to write and review documentation so that those tasks scale to other co-workers.
Coordinate efforts with Marketing and Customer Success so that customer communications are coherent and intentional at high levels of information architecture and granular levels like descriptions of individual features.
Experience with remote-first online collaboration tools like GitHub, Slack, and Jira.

If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io.

This listing is sourced directly from Pantheon Systems, Inc's careers page and normalized into a canonical job model.