Blockdaemon

Blockdaemon

Strategic Account Manager

East Coast US · Senior

Sponsorship not specified$130k-$150kDetected 54 days ago
Product ManagementProduct StrategySalesAccount ManagementNegotiationEmbedded SystemsLeadership

About the role

  • The SAM is expected to navigate technical conversations with fluency and confidence across engineering teams, technical buyers, and executive staeholders.
  • Serve as the primary relationship owner and executive point of contact for a portfolio of enterprise customers
  • Act as a trusted strategic advisor translating Blockdaemon's product roadmap for enterprise buyers while bringing perspective on industry direction, and how peer institutions are approaching similar problems

Responsibilities

  • This is a commercially-engaged role that partners closely with Sales to drive commercial outcomes while owning the relationship strategy and account plan.
  • Build and maintain multi-threaded relationships across business, engineering, operations, and executive stakeholders
  • Partner with Sales leadership on pricing strategy and commercial structuring for new services
  • Drive recurring strategic business reviews that surface value delivered and shape forward-looking opportunity
  • Build account-specific success plans aligned to each client's business objectives and the commercial trajectory of the relationship
  • Partner with Engineering and Support to ensure production issues are appropriately escalated and resolved
  • Work alongside Marketing, Legal, and Finance to support the full account lifecycle
  • Lead renewal conversations, including pricing, scope, and terms
  • Lead onboarding for new enterprise clients within your portfolio, ensuring a smooth handoff from Sales and a strong start to the relationship

Requirements

  • at least 7+ years in strategic account management, enterprise sales, or senior technical account management roles serving financial institutions or comparable enterprise clients
  • Track record of owning large, complex enterprise relationships and driving retention and expansion within named strategic accounts
  • Working knowledge of blockchain infrastructure and how institutional clients consume staking, RPC, and wallet services
  • Comfort with pace and ambiguity, shifts easily between strategic, client-facing, and tactical work
  • Executive presence and the ability to operate credibly across the full range of client conversations, from technical working sessions to boardroom discussions
  • Experience selling or supporting infrastructure, API, or platform products into financial institutions
  • Hands-on experience in the blockchain or digital assets space, with practical familiarity with how protocols like Ethereum, Solana, or Canton operate
  • Working knowledge of financial products and the use cases they serve for institutional clients
  • Familiarity with institutional custody, settlement, or market infrastructure

Compensation

  • Pay range is $130,000 - $150,000.

Benefits

  • Develop and execute account plans that define long-term vision and strategic priorities
  • Maintain a structured view of account health across commercial, technical, and relationship dimensions, and act early on indicators of risk or opportunity

Company info

  • We Power the Blockchain economy.
  • Blockdaemon powers the blockchain economy with its suite of industry-leading
  • infrastructure solutions. We are a globally established, ISO-27001 certified partner with extensive protocol coverage, offering technical depth, industry-leading SLAs, 70+ global points of presence through 10+ cloud and bare metal providers, and 24/7 support for an unmatched institutional-grade experience. We provide integrated business solutions to exchanges, custodians, crypto platforms, financial institutions, and developers using our end-to-end suite of blockchain tools, including dedicated nodes, APIs, staking, liquid staking, MPC tech, and more. Blockdaemon provides its customers with the confidence to quickly and easily scale without compromising security or compliance.
  • We are a globally distributed team.
  • Blockdaemon is an Equal Opportunity Employer.
  • infrastructure solutions.
  • We are a globally established, ISO-27001 certified partner with extensive protocol coverage, offering technical depth, industry-leading SLAs, 70+ global points of presence through 10+ cloud and bare metal providers, and 24/7 support for an unmatched institutional-grade experience.
  • We provide integrated business solutions to exchanges, custodians, crypto platforms, financial institutions, and developers using our end-to-end suite of blockchain tools, including dedicated nodes, APIs, staking, liquid staking, MPC tech, and more.
  • Blockdaemon provides its customers with the confidence to quickly and easily scale without compromising security or compliance.
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This listing is sourced directly from Blockdaemon's careers page and normalized into a canonical job model.