Intercom

Intercom

Senior Field Marketing Manager - Regional Events

San Francisco, California · Senior

Sponsorship not specified$175k-$188kDetected 1 day ago
A/B TestingProject ManagementStakeholder ManagementCustomer SupportIntercomOrganizational Skills

About the role

  • The base salary range for candidates within the San Francisco Bay Area is $175,000 - $188,000.
  • The base pay range is subject to change and may be modified in the future.

Responsibilities

  • Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey - from service, to sales, to ecommerce.
  • Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration.
  • Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.
  • Fin is looking for a Senior Field Marketing Manager, Regional Events to own and scale our portfolio of curated and third-party programs in North America.
  • You'll lead the strategy and execution of roadshows, sponsored events, virtual programs, executive dinners, and hospitality experiences.
  • Working closely with Sales, Marketing, Product, and GTM partners, you'll design programs that not only generate early-stage pipeline but also accelerate deals and help close business.
  • This is a highly strategic, cross-functional role for someone who knows how to balance creativity with performance and who thrives on building programs that deliver real business outcomes.
  • Create high-touch 1:1 and 1:few experiences: Design curated programs that foster relationship-building, strategic conversations, and deeper customer engagement
  • Build programs that create net-new opportunities while also influencing and accelerating active deals
  • Develop engaging, tailored event formats that resonate with target audiences and create meaningful connections

Requirements

  • Proof of eligibility to work in the United States is required.

Nice to have

  • 6+ years of experience in field marketing, event marketing, or demand generation in a B2B SaaS environment
  • Proven track record of driving pipeline generation and influencing revenue through events and field programs
  • Experience executing both curated (owned) and third-party (sponsored) events
  • Strong understanding of how to engage accounts across the funnel, from early-stage awareness to late-stage deal acceleration
  • Excellent stakeholder management skills, with experience partnering closely with Sales and cross-functional teams
  • Strategic mindset with the ability to connect program execution to broader business goals
  • Data-driven approach to measurement, reporting, and optimization
  • Experience with ABM strategies and targeting is a plus

Skills

  • Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc.

Compensation

  • The base salary range for candidates within the San Francisco Bay Area is $175,000 - $188,000.
  • The base pay range is subject to change and may be modified in the future.

Benefits

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • We are a well-treated bunch, with awesome benefits!
  • All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
  • We also provide a full benefits package to all regular employees.

Company info

  • Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
  • Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support.
  • Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.
  • This role is critical to building meaningful, high-impact touchpoints with prospects and customers, turning regional experiences into measurable pipeline and revenue.
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This listing is sourced directly from Intercom's careers page and normalized into a canonical job model.