Humatahealth
Customer Success Manager
Remote | US
Sponsorship not specifiedDetected 114 days ago
Customer SuccessProblem Solving
About the role
- Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity. - Humata Health is proud to be an equal-opportunity employer.
Responsibilities
- Balance high-level strategic planning and manage day-to-day tactical execution and problem-solving
- Collaborate with internal teams, including Growth, Product Development, and SME's, to align solutions with customer needs.
- Drive customer retention and renewals by consistently demonstrating value.
Skills
- Demonstrate ability to work effectively in small team environments and early-stage companies
- Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization
- Willingness to travel as required (up to 30%).
- Interview Stages:
- Initial phone screen with HR
- Hiring manager interview
- Case study & roundtable
- Reference checks
- Offer
- 🚀 Why Join Humata Health?
- Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes
- Competitive
Compensation
- Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles
- Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions.
- Our salary ranges are based on competitive pay for our company's size and industry.
- They are one part of the total compensation package that may also include equity, variable compensation, and benefits.
- Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity.
Benefits
- Full benefits package including unlimited PTO and 401k program with employer match
- Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions.
- They are one part of the total compensation package that may also include equity, variable compensation, and benefits.
- Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity.
- Humata Health is proud to be an equal-opportunity employer.
- Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.
- Establish a trusted advisor relationship with customers to drive the adoption of Humata Health's solutions.
Company info
- Join a diverse workplace where your ideas and contributions are valued
- Pay Transparency
- Our salary ranges are based on competitive pay for our company's size and industry.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
- Own and nurture relationships with assigned customers to ensure seamless onboarding, implementation, and ongoing support.
- Act as the primary point of contact and advocate for customers, proactively addressing their needs and concerns.
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This listing is sourced directly from Humatahealth's careers page and normalized into a canonical job model.