ClickHouse

ClickHouse

Senior Technical Customer Support Engineer, Federal

United States (Remote) · Senior

Sponsorship not specified$139k-$175kDetected 58 days ago
Distributed SystemsSQLAWSAzureCloud PlatformsSite Reliability EngineeringKafkaRabbitMQSparkData EngineeringCybersecurityProduct ManagementCustomer SupportSystems EngineeringCommunication

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odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies.
  • The company's sustained, accelerating momentum was recently validated by a $400M Series D financing round.
  • Because of the export-control status of the data, systems, and customer environments involved, all candidates must independently qualify as U.S. Persons before being considered.

Responsibilities

  • Serving as the primary technical support contact for ClickHouse's U.S. federal and public-sector customers, across cases, chat, Slack, and meetings, consistent with applicable federal communication and data-handling requirements
  • Developing solutions based on ClickHouse Cloud and ClickHouse open-source, and sharing them with federal customers and internal teams via documentation, knowledge base articles, and internal runbooks tailored to government deployment patterns
  • Working closely with our global Support Services, Engineering, Security/Compliance, Product Management, and Go-To-Market teams to represent the requirements of federal customers and help prioritize the roadmap accordingly
  • You will deliver excellent customer service as a technical engineer and representative of ClickHouse to our federal customer base.
  • You will build strong, trusted relationships with colleagues, customers, and partners, including government program stakeholders and the systems integrators and resellers who support them
  • Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
  • Proven experience developing familiarity with the operational and compliance realities of federal IT environments (e.g., FedRAMP, DOD IL, AWS GovCloud, air-gapped or sovereign-cloud deployments)

Requirements

  • Experience with FedRAMP-authorized services, AWS GovCloud, Azure Government, or equivalent sovereign/air-gapped cloud environments
  • An active or recently active U.S. government security clearance (not required, but a plus for future-facing work with more sensitive agencies)
  • Experience with ClickHouse
  • Experience with OSS and open-source technologies, as a user, community member, or contributor
  • Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others

Compensation

  • The typical starting salary for this role in the US is

Benefits

  • Healthcare - Employer contributions towards your healthcare.
  • Equity in the company - Every new team member who joins our company receives stock options.
  • Time off - Flexible time off in the US, generous entitlement in other countries.
  • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly.
  • A $500 Home office setup if you're a remote employee.

Company info

  • Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments.
  • These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla.
  • Culture - We All Shape It As part of a rapidly scaling start up, you will be instrumental in shaping our culture.
  • As part of a rapidly scaling start up, you will be instrumental in shaping our culture.
  • Are you interested in finding out more about our culture?
  • Learn more about our values here.

Equal opportunity

  • Equal Opportunity & Privacy

Visa & Work Authorization

  • This applies regardless of visa sponsorship status, work authorization, or physical location within the U.S. Beyond this requirement, you'll also need to be prepared to work within the access, communication, and documentation controls that
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This listing is sourced directly from ClickHouse's careers page and normalized into a canonical job model.