Parloa

Sr Value Engineer - West Coast

Remotely in the USA · Senior

Sponsorship not specified$190k-$255kDetected 2 days ago

Agentic AIComplianceCRMSalesFinancial ModelingFinancial AnalysisSAPProcurementRecruitingCustomer Support

About the role

This is a highly strategic, customer-facing role where you operate at the intersection of Sales, Solutions Engineering, and executive stakeholders.
You translate complex AI capabilities into measurable business outcomes, enabling a shift from feature-led selling to value-led decision-making.
This is your opportunity to define how value is quantified and communicated in enterprise AI, helping global organizations justify, adopt, and scale agentic AI with clarity and confidence.

We're building agentic
When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences.
As a Senior Value Engineer - West Coast at Parloa, you own the financial and strategic narrative behind our most critical enterprise AI deals.
You will work on high-impact, $1M+ enterprise opportunities, partnering closely with Account Executives and Solution Engineers to shape deal strategy, influence executive stakeholders, and drive confident investment decisions.
Own value engineering across the full sales lifecycle, from early-stage value framing through late-stage deal support and post-live value validation
Build CFO-grade ROI models quantifying impact across cost reduction, productivity gains, revenue uplift, and customer experience improvements
Partner with Account Executives on strategic deals, shaping value narratives for prioritization, pricing, competitive positioning, and expansion
Drive post-sale value realization by validating outcomes and supporting expansion through proven impact
As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges.

You bring 5+ years of experience in value consulting, value engineering, or commercial advisory roles within enterprise B2B SaaS or software environments
You have strong financial modeling expertise (e.g., NPV, IRR, TCO, payback, multi-year scenarios) and can confidently defend assumptions in executive conversations
You have executive presence and can translate complex analysis into clear, persuasive business narratives
You are highly autonomous, with a strong ownership mindset, while collaborating effectively across Sales, Solutions Engineering, and GTM teams

Exposure to contact center operations or CX technology ecosystems (e.g., CCaaS, CRM, workforce management, analytics platforms)
Background in enterprise SaaS, AI companies, or top-tier consulting firms supporting complex enterprise sales cycles
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Case Study / Presentation → Bar Raiser
We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action.
they're defining experiences.
We're here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful.
At Parloa, ownership isn't a buzzword

Translate complex financial analysis into clear, compelling executive narratives that resonate with CFOs, CIOs, and business leaders
Capture and operationalize field learnings into scalable GTM playbooks, value frameworks, and industry-specific benchmarks

for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.
$130,000 - $170,000 USD

Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.
We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

making every conversation seamless, intelligent, and genuinely helpful.
If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments-this is where you do it.
At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks.
We hire people who think in solutions, communicate with clarity, and follow through.
People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
You will architect and validate CFO-grade business cases, ensuring our customers clearly understand-and can defend-the economic impact of adopting Parloa.
Travel up to ~40% to support enterprise customers, primarily across the US
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.

This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.