Skydio
Sr. Operations Specialist – Launch Team
US Remote · Senior · Full-time
Sponsorship not specified$50k-$60kDetected 19 days ago
DatabricksProject ManagementSalesforceProcurementCustomer SuccessCadence5G/LTEOrganizational Skills
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odds of building a lasting career here
35Risky
Cap-exempt (no lottery)0
Sponsors this role75
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 6 green-card filings in this occupation, 100% were for a worker who already held the job.
Files H-1B transfers
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About the role
- Skydio is seeking a Readiness Specialist to get our dock customers from signed opportunity to a running program.
- Most of that work is done by other people, inside the customer and inside Skydio, and none of them report to you.
- The Launch Team is the operational arm of Skydio's dock business.
Responsibilities
- Own a book of dock accounts within your region and run the weekly customer cadence, readiness record, and risk tracking on every one, from opportunity through clean handoff to Customer Success.
- Build the working relationships that move a launch: the customer's program manager, facilities and IT staff, procurement, and legal on the outside, and Account Executives, Solutions Engineers, Deployment, and Customer Success on the inside.
- Lead site surveys and make-ready planning, including rooftop and site assessments, power and mounting, and RF, LTE, and network readiness with the customer's IT and network administrators.
- Drive the non-technical path to launch: waivers and BVLOS approvals, policy and data retention, council or board authorization, and pilot staffing and training. Name that work for the customer early so it does not surprise them later.
- We do not perform every piece of that work, but we project manage the customer to all of it and are accountable for the date.
- At Skydio we believe that diversity drives innovation.
- We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems.
Requirements
- Travel of 50 to 60% is required to support site surveys, customer engagements, deployments, team onsites, and company events.
- You can brief an operator, a program manager, and a chief or a city council without changing the facts.
Nice to have
- Prior public safety service, or experience standing up a Drone as First Responder program on the agency side.
- Experience supporting an agency through a public approval process, such as council or board authorization, public comment, or privacy and data retention policy.
- Familiarity with site survey, RF and LTE assessment, and network readiness for fixed installations.
- Familiarity with grant funding pathways and cooperative purchasing vehicles used by state and local agencies.
- Working knowledge of Salesforce, Palantir, Databricks, or equivalents.
- What Is Required
- FAA Part 107 Certificate, or the ability to obtain one within 60 days of hire.
- Ability to travel 50 to 60% of the time.
Compensation
- At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages.
- Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience.
- The annual salary range for this position is $125,000 - $170,000*.
- Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan.
- Compensation for certain positions may vary based on the position's location.
Benefits
- Paid vacation time, sick leave, holiday pay and 401K savings plan.
- This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria.
- Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success.
- Regular, full-time employees are eligible to enroll in the Company's group health insurance plans.
Company info
- Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility.
- The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors https://www.skydio.com/solutions/energy-and-utilities to first responders https://www.skydio.com/solutions/public-safety, soldiers in battlefield scenarios https://www.skydio.com/solutions/national-security/tactical-isr, and beyond https://www.skydio.com/solutions.
- Hold the line on readiness gates. Deployment prerequisites are verified before a dock ships, and when an account goes dark or a blocker exceeds your authority, escalate early through the AE, SE, or leader who can clear it.
- Cover for other specialists in your region during absence or surge, and turn what you see across launches into playbook improvements and prioritized, defensible feedback for Product and Engineering.
- 3+ years in a customer-facing project management, implementation, deployment, or operations role.
- Experience managing a portfolio of concurrent projects with timelines, dependencies, and outside stakeholders you do not control.
- Familiarity with Drone as First Responder concepts of operation and dock based remote operations. Professional experience is strongly preferred.
- Comfort working with public sector and enterprise customers, including their IT, facilities, procurement, and legal teams.
- Highly organized with strong attention to detail, and disciplined about keeping the system of record current.
- Excellent written and verbal communication. You can brief an operator, a program manager, and a chief or a city council without changing the facts.
- We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.
This listing is sourced directly from Skydio's careers page and normalized into a canonical job model.