Suddath
Operations Manager
Coppell,Texas: United States of America
Sponsorship not specifiedDetected 16 days ago
NegotiationBudgetingSupply ChainLogisticsProcess ImprovementInventory ManagementLeadershipCommunicationProblem SolvingMicrosoft OfficeTransportation Management
About the role
- Responsible for overall management and performance of the logistics operations including office and warehouse operations, customer relations, information technology, quality and security.
- In addition, the Logistics Operations Manager is accountable for achieving company objectives, productivity standards and cost control goals.
Responsibilities
- Maintains and develops appropriate warehousing policies and programs that meet cost and service objectives and production and customer needs. Recommends programs that improve the warehousing/transportation function.
- Maintains and directs the implementation of procedures to ensure that freight claims are processed and collected in a timely manner.
- Investigates cause analysis issues for problem reconciliation and lead corrective action for complaints related to transportation, logistics handling and warehousing of finished product.
- Maintains and develops fiscal budgets and ensures effective management within budgetary guidelines. Provides senior management with periodic reports as designated.
- Directs staff to cohesively support strategic customer care service objectives, direct facility line-management to enhance staff and team skills and competencies, and establish team performance objectives.
- Establishes and measure KPIs to drive performance for on-time in-full delivery performance, shipping costs for all forms of transit (land, air, sea), warehouse inventory management, warehousing productivity and quality, and workforce planning requirements.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Job Skills Required:
- A broad range of management skills is required with particular emphasis on leadership, problem solving, motivation, communication, innovation and planning.
- Must be able to interface and communicate effectively within the organization and with partners across the supply chain.
- Must be successful in managing effective deployment of resources, systems and personnel to enable achievement of organizational objectives.
- Extensive sourcing, negotiation and human relations skills are required.
- Proven ability to successfully thrive in an ambiguous environment.
- Strong working knowledge of MS Office Suite, advance level Excel.
- A working knowledge of warehouse and transportation management systems is a must.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- A broad range of management skills is required with particular emphasis on leadership, problem solving, motivation, communication, innovation and planning. Must value diversity and exhibit a leadership style that empowers, coaches, mentors, and fosters a cohesive team environment.
- Will work independently and be comfortable working with complex and cross functional teams at all levels, both internal and external. Must be able to interface and communicate effectively within the organization and with partners across the supply chain. Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives.
- Must be successful in managing effective deployment of resources, systems and personnel to enable achievement of organizational objectives. Extensive sourcing, negotiation and human relations skills are required. Experience building, executing and managing vendor strategy and operations through KPIs, audit mechanisms and flawless execution.
- Demonstrated ability to work cross-functionally with engineering, sales, operations and other stakeholders to deliver and manage products/services. Demonstrated ability to think strategically with the ability to build and manage equally compelling operations. Proven ability to successfully thrive in an ambiguous environment.
- Strong analytical and quantitative skills
- ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
- Strong working knowledge of MS Office Suite, advance level Excel. A working knowledge of warehouse and transportation management systems is a must.
- Strong team player, is an owner, and ultimately focused on delivering results with high standards.
- Education & Experience:
Benefits
- A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
- Paid Time Off (PTO) and paid company holidays
- A tuition reimbursement plan where employees are encouraged to continue their education and development
- For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.
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This listing is sourced directly from Suddath's careers page and normalized into a canonical job model.