Intercom
Pre-Sales Senior Engagement Manager
Chicago, Illinois · Senior
Sponsorship not specified$134k-$160kDetected 1 day ago
A/B TestingStakeholder ManagementSalesNegotiationCustomer SuccessCustomer SupportIntercomCommunication
About the role
- This isn't a "follow the playbook" role.
- The base salary range for candidates within the Greater Chicago Area is $133,700-$159,650.
Responsibilities
- Build solutions that actually work in the real world-protecting delivery margins through accurate resourcing and clear expectations
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
- We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.
Requirements
- 3-5 years in consulting, pre-sales, solutions, or customer success - you've solved real customer problems before
- Proven track record in creating accurate, customer-ready SOWs that led to successful project delivery.
- Familiarity with SaaS + AI automation, integrations, and change management best practices.
- Proof of eligibility to work in the United States is required.
Skills
- Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc.
Compensation
- The base salary range for candidates within the Greater Chicago Area is $133,700-$159,650.
- The base pay range is subject to change and may be modified in the future.
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Flexible paid time off policy
- Paid Parental Leave Program
- We are a well-treated bunch, with awesome benefits!
- All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Company info
- Reduce friction and eliminate ambiguity in how deployment services are scoped, ensuring customers understand the path to value faster
- Help customers see the critical value of investing upfront to get their AI transformation right from day one
- Ensure your deployment designs lead to meaningful increases in automation, where customers see Fin working in production, not just on paper
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This listing is sourced directly from Intercom's careers page and normalized into a canonical job model.