BitGo
Solutions Engineer
New York, United States · Full-time
Sponsorship not specifiedDetected 49 days ago
JavaScriptTypeScriptPythonSalesCustomer SuccessCustomer SupportCommunicationCollaborationProblem SolvingPublic Speaking
About the role
- BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage.
- Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space.
- As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world.
Responsibilities
- Lead technical and product demos through the pre and post sales cycles, driving technical workshops, solution architecture, implementation guidance, and presentations to Executive sponsors.
- Manage continuous client relationships by understanding their business requirements, expectations, and technical support needs with understanding customer technical architecture.
- Collaborate with Executive Directors, Product Management and Engineering Teams, contributing to the development of new product features.
- Possess strong technical skills to explain APIs and create compelling technical demos.
- Proven ability to lead and manage client engagements and projects.
- deliver trust in digital assets.
Requirements
- Bachelor's or Master's degree in Computer Science, Engineering, Programming, or a related accreditation.
- 5-8+ years in a client-facing technical role (Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager, or similar).
- 5+ years deep knowledge in blockchain, cryptocurrencies, financial services, banking, payments, and/or trading.
- Prior experience in both pre-sales and/or post-sales capacities.
- Experience collaborating with Subject Matter Experts (SMEs) on RFIs, RFPs, and technical proposals.
Skills
- Demonstrated understanding of technical subjects and concepts including web services and applications, PaaS, SaaS, APIs, and SDKs.
- Development experience with Javascript, Typescript, Python, and other web-based technologies/stacks.
- Professional Skills:
- Exceptional professionalism - highly regarded by clients and colleagues.
- Clear and effective verbal and written communication and comprehension.
- Strong ability to self-manage and exercise professional judgment.
- Language Skills:
- Must be proficient in English, written and spoken
- Why Join BitGo?
- Here are some of the benefits of working at BitGo:
- Competitive salary
- Great colleagues and inspiring startup environment
Compensation
- Competitive salary
Benefits
- We are looking for coworkers who share our vision and mission: deliver trust in digital assets.
- Benefits may vary based on location
Company info
- We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship.
- Our Solutions Engineering department works closely with prospective customers and current customers providing workshops and training in BitGo's products and services and guiding them through the technical journey from the sales process to onboarding.
- We are seeking a proven professional based in New York who will nurture relationships with our clients.
This listing is sourced directly from BitGo's careers page and normalized into a canonical job model.