Miami University

Business Systems Analyst 1

Coral Gables, FL, USA · Staff+ · Contract

Sponsorship not specifiedDetected 15 days ago
ForecastingSupply ChainLogisticsHRISResearchCommunicationCollaborationPublic Speaking

About the role

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  • The University of Miami's UMIT Department has an exciting opportunity for a full-time Business Systems Analyst 1 to work onsite in Coral Gables, Florida.
  • Under the direction of the Director of Information Technology, this position is responsible for the business processes related to efficient third-party and in-house developed applications, project initiatives, and assessments.

Responsibilities

  • Collaborate with the Director of Information Technology for the Division of Student Affairs to elicit, document, and manage requirements for divisional projects, including third-party and in-house-developed applications.
  • Lead and coordinate project kickoffs, stakeholder meetings, and progress tracking to ensure timely and successful completion.
  • Develop and document use and test cases to validate project objectives and system functionality.
  • Provide comprehensive onboarding, user training, documentation, and post-implementation support for all divisional applications.
  • Contribute to developing, implementing, and enhancing mobile and web-based applications across the division.
  • Analyze, implement, and optimize business processes and technology solutions within Fusion, StarRez, and other departmental systems, and third-party applications.
  • Manage regular updates, continuous enhancements, and maintenance of StarRez mobile applications and other divisional third-party applications to optimize the user experience.
  • Establish and oversee support tickets with Fusion support and UMIT to address system corrections, database updates, maintenance, and workflow enhancements.
  • Serve as a liaison between users and vendor support teams, providing feedback to enhance software functionality and usability.
  • Assist in gathering requirements for new integration and create new configuration for third-party systems.

Requirements

  • Bachelor's degree in a relevant field.
  • Minimum 3 years of relevant experience
  • Ability to recognize, analyze, and solve a variety of problems.
  • Ability to exercise sound judgment in making critical decisions.

Nice to have

  • Understanding of Mobile Device Management Solutions such as Apple Configurator or Microsoft Intune, preferred.

Skills

  • Maintains ongoing communication and rapport with managing staff.
  • Flowcharts of existing processes versus improved flow.
  • Prepares time and cost estimates for projects and proposals.
  • Conducts research for best practice models and benchmarking.
  • Improves productivity through the application of technology and human factors.
  • Assists with designing supply chain management standards across the university department.
  • Collects data to measure baseline versus improvement before and after implementing recommendations.
  • Participates in continuing quality improvement activities.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.

Benefits

  • Oversee the retirement of legacy applications and modules while ensuring a seamless transition to new or enhanced systems.
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This listing is sourced directly from Miami University's careers page and normalized into a canonical job model.