Sun Life

Sun Life

HR Senior Systems Analyst

Toronto, Ontario · Senior

Sponsorship not specifiedDetected 6 hours ago
Data AnalysisSOARAgileJiraExcelRecruitingHRHRISCompensationCommunicationProblem SolvingCritical ThinkingMentoringAdaptabilityMicrosoft Office

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Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • The HR Senior Systems Analyst is responsible for the effective administration, support, and optimization of the organization's Human Capital Management (HCM) system and other HR Information Systems.
  • This role ensures that our systems are configured, maintained, and leveraged to support HR operations, reporting, compliance and overall business goals.
  • The HR Systems Analyst works within an HRDS team and partners closely with HR, IT, payroll, benefits, and other stakeholders.

Responsibilities

  • Manage and track HR system related service and/or product enhancement requests and incidents through Jira (or other ticketing system) ensuring timely resolution and clear communication with stakeholders in accordance with our operating guidelines
  • Partner with HR and business teams to identify process improvements and system enhancements
  • Maintain data integrity through regular audits, testing, and system updates
  • Document processes, provide training materials, and host user training sessions for stakeholders
  • Collaborate with IT or vendors on system upgrades/releases, patches, and implementations

Requirements

  • 2+ years of experience with Workday systems configuration in 1 or more Workday modules
  • Familiarity with ticket management tools such as Jira or Service Now
  • Experience, or ability to adapt and learn, in participating in agile ceremonies such as daily stand-ups, backlog refinement, sprint reviews, and planning initiatives
  • Proficiency with Microsoft Office Suite, and intermediate level with Excel
  • Understanding of data governance, operating guidelines, and quality engineering best practices
  • Strong critical thinking, analytical, and problem-solving skills
  • Detail-oriented with a focus on data accuracy and integrity
  • Excellent communication skills and ability to collaborate across departments
  • Ability to lead through the full software delivery lifecycle
  • Mentoring of other team members to share knowledge and grow skills
  • Ability to manage work through ticket management systems
  • Data analysis and critical thinking
  • Strong technical aptitude and learning agility
  • Confidentiality and discretion in handling sensitive HR information

Compensation

  • 90,000/90 000 - 140,000/140 000

Benefits

  • Partner and/or support cyclical HR processes such as talent management, compensation planning, and benefits administration

Company info

  • Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.
  • At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives.
  • Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
  • As part of a team, deliver capabilities from idea to implementation while working daily with stakeholders

This listing is sourced directly from Sun Life's careers page and normalized into a canonical job model.