Mars Inc.

Sr. Customer Development Manager

USA-Arkansas-Bentonville · Senior

No sponsorshipDetected 2 days ago

Account ManagementForecastingSupply ChainAR/VRLeadershipCollaboration

About the role

Job Description: Sr Customer Development Manager Bentonville, AR This role is based in Bentonville, AR with regular in-office collaboration expected.
The ideal candidate is a commercially strong customer leader who combines strategic thinking, financial discipline, omni-channel fluency and executional intensity.
Mars does not sponsor visas for this role.

Own and strengthen assigned Walmart merchant relationships, serving as the primary Mars Petcare contact for strategic planning, business reviews, innovation discussions, line reviews and negotiations.
Lead integrated growth plans across stores, Walmart.com, pickup and delivery, ensuring recommendations reflect the total Walmart shopper experience.
Own gross and net revenue forecasting, trade investment management and delivery of financial commitments in partnership with Finance, Revenue Growth Management and Sales Planning.
Partner with Strategic Growth & Insights, Customer Marketing, Digital Commerce, Category, Supply Chain/CPFR, Finance and other cross-functional partners to deliver a cohesive Walmart growth agenda.
Maintain a forward-looking view of business performance, identifying risks, recommending interventions and ensuring disciplined follow-through against customer and financial commitments.
Join a purpose driven company, where we are striving to build the world we want tomorrow, today.

Bachelor's degree required; advanced degree preferred.
Walmart customer management experience strongly preferred; experience with another major mass, grocery, club or omni-channel retailer will also be considered.
Experience with eCommerce, customer marketing, category management, revenue growth management or omni-channel business leadership is a plus.
Experience with retailer and syndicated data platforms, including Walmart Luminate/Scintilla, Circana, NielsenIQ or comparable tools, is preferred.

Develop, lead and execute the Walmart customer strategy and annual business plan for the assigned portfolio, delivering profitable growth, share improvement and strong customer outcomes.

Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.

This listing is sourced directly from Mars Inc.'s careers page and normalized into a canonical job model.