Ebury

Ebury

Senior Client Relations Executive (FX Dealing Desk)

Toronto · Senior

Sponsorship not specifiedDetected 26 days ago
Business DevelopmentExcelCommunicationCollaborationProblem Solving

About the role

  • Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people.
  • We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

Responsibilities

  • We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.

Requirements

  • If you're a collaborator who wants to help transform how businesses operate globally, get in touch - we'd love to discuss how Ebury can accelerate your career so you can shape the future.
  • Self-starter with the initiative and ability to 'get stuck in'
  • Experience with Microsoft suite (particularly excel)
  • At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.

Nice to have

  • A passionate individual with a strong interest in client servicing
  • Prepared to go the extra mile to exceed customer expectations and experience
  • Strong written and verbal communication skills
  • Strives in high pressure/pace environment
  • Ability to excel within a busy client-facing environment with significant monthly workload peaks (previous experience preferred)
  • Managing workload around tight time constraints
  • Confidence in liaising and mediating between multiple internal departments to find solutions
  • Confidence in dealing directly with clients as an ambassador for the brand and product in terms of your service approach and interpersonal skills

Skills

  • A clear path for progression, mapped out by your individual goals and personal objectives

Benefits

  • Since its founding in 2009, Ebury has always been a fast-growing leader in fintech.

Company info

  • Ebury delivers sophisticated, integrated solutions - business accounts, hedging, and financing - on a single platform with a seamless workflow.
  • Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
  • Today, we bring together 1,800+ Eburians across nearly 70 cities and we're always looking to add to our team.
  • At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow.
  • The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
  • We believe in inclusion.
  • We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation.
  • Confidence to promote the company offering and awareness to identify new opportunities to grow new and existing key accounts. This could be in terms of new currency requirements/upcoming client needs, working with sales/commercial teams as appropriate, highlighting developments & improvements to the product to our clients etc.
  • Head for numbers - confidence dealing with numbers - exchange rates, profit margins and an awareness of commercial implications

This listing is sourced directly from Ebury's careers page and normalized into a canonical job model.