Hubinternational

Hubinternational

ARC Service Specialist

Riverside, CA

Sponsorship not specified$22k-$28kDetected 2 days ago
AccessibilityAccountingCustomer SupportEpicResearchLeadershipCommunicationProblem SolvingCritical Thinking

About the role

  • Answering incoming calls, assisting clients with requests and escalating all other calls to the appropriate Tier level.
  • Respond to communications from Operations requesting assistance with Accounting related questions or issues.
  • Research "what went wrong" and be able to explain findings to key stakeholders.

Responsibilities

  • Evaluate assigned payment requests to ensure billing in EPIC matches the carrier payable document to ensure accuracy.

Requirements

  • 2-5 years of relevant experience
  • Required Travel: No Travel Required
  • High School Diploma Required
  • Strong understanding of Applied Epic and its workflows.
  • Must have a quiet, dedicated, and efficient home workspace.

Compensation

  • Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $22.00 - $28.00 and will be impacted by factors suc

Company info

  • About The ARC
  • The Accounting Resource Center (ARC) is the Accounting Help Desk for the Hub Financial Center (HFC).
  • The ARC's customers include the regional servicing teams, regional leaders, and the regional finance teams.
  • The ARC consists of the ARC Servicing and ARC Processing teams.
  • The ARC Servicing team does not perform any accounting functions while the ARC Processing team does perform accounting functions.
  • This role is about understanding insurance "accounting", and helping, teaching, and supporting our customers.

Visa & Work Authorization

  • Disclaimer: "By applying to this job and providing your mobile number, you are agreeing to receive an initial text from HUB International which you will have the ability to opt out of upon receipt.
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