Destination Pet
Customer Service Representative (Flexible Working Hours)
Pet Palace Pittsburgh- Pittsburgh, PA
Sponsorship not specifiedDetected 2 days ago
Customer SupportCommunication
About the role
- We're sniffing out our next Customer Service Representative at Pet Palace Pittsburgh -someone who can make every client feel like a VIP (Very Important Pet-parent).
- Are you part concierge, part chaos coordinator, and fluent in both human and hound?
- Since 2016, we've been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more.
Responsibilities
- Jumping in to support other team members whenever needed. We're all in this together.
Requirements
- Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs-you know).
- Availability on evenings, weekends, and holidays required (pets don't take days off).
- Previous experience in customer service or retail?
- High school diploma or equivalent required.
- Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are.
- You're a people-person and a pet-person.
- Previous experience in customer service or retail? Heck yes.
- You've got solid communication chops-phone, in-person, email, you name it.
- Multi-line phones and computer systems don't scare you.
- You're cool under pressure and know how to keep things professional (even when someone's barking-and we don't mean the dog).
- You solve problems faster than a lab chasing a tennis ball.
Nice to have
- 2+ years of customer service experience preferred.
Company info
- Welcome to Destination Pet.
- We are One Pack- a united team working together to elevate the love and lives of pet families.
- Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day.
- We are revolutionizing the pet industry.
- We're sniffing out our next Customer Service Representative at Pet Palace Pittsburgh
- someone who can make every client feel like a VIP (Very Important Pet-parent).
- If you love pets *and* people-and can juggle phones, customers, and the occasional muddy paw print-this is your moment.
- At Destination Pet, we're not just another Pet/Vet care center- we're a community that lives to elevate the love and lives of pet families.
Equal opportunity
- Employer Minorities/Women/Veterans/Disabled.
- Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
- At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?
- Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants.
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This listing is sourced directly from Destination Pet's careers page and normalized into a canonical job model.