Avathon
IT Support Specialist
Pleasanton, California, United States · Mid · Contract
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($70,000) is below the Level I prevailing wage of $101,005. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Bioengineers and Biomedical Engineers (17-2031) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- The ideal candidate has experience working within a ticket management system and handling employee onboarding/offboarding activities.
Responsibilities
- Provide tier 1 end-user support, resolve helpdesk tickets, manage employee on/offboarding.
- Manage conference rooms: clean-up & organizing, all-hands meeting preparation, update cameras & iPads, A/V troubleshooting
- Manage onboarding process: Create acct, build machine, building access, desk setup, provision SaaS apps
- Manage offboarding process: Disable accounts, Google takeout, Backup user home directories, rebuild machines, disable building access, forward email to manager.
- Evolving culture with the opportunity to drive new ideas and technology
Requirements
- Experience installing and supporting PCs & Macs, software, and conference room equipment.
Compensation
- The base salary range for this role is between $70,000 to $110,000 annually.
- Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Benefits
- Shadow senior team members to continue learning technologies and common tasks.
- What are the benefits and perks at Avathon?
- Our full-time employees and their loved ones will be supported with a competitive and comprehensive benefits package.
- Stock Option Grants
- Generous Time Off Programs
- Medical Coverage, and Parental Leave Plans
- Contract and temporary roles are not eligible for the above benefits.
Equal opportunity
- Avathon is an Equal Opportunity Employer.
- If you need a reasonable accommodation, please contact us to discuss how we can assist you.
This listing is sourced directly from Avathon's careers page and normalized into a canonical job model.