Accela

Sr. Consultant (Accela Applications)

US Based - Remote · Senior · Full-time

Sponsorship not specified$110k-$120kDetected 21 days ago

CommunicationProblem SolvingMentoring

About the role

Consultant to join our Professional Services team.
Facilitate discussions to uncover business goals, pain points, constraints, and success criteria, ensuring alignment across diverse stakeholder groups.
Act as a bridge between business stakeholders and technical teams, ensuring intent, constraints, and impacts are clearly understood.

Develop current‑state and future‑state business process flows to identify inefficiencies, gaps, and improvement opportunities.
Use business process flows as facilitation and decision‑support artifacts to align stakeholders and guide solution design and implementation.
Collaborate with Project Managers to manage scope, identify risks early, and support informed decision-making.
Support testing and validation activities including UAT planning, defect triage, and resolution coordination.
Lead structured requirements elicitation activities including workshops, interviews, and working sessions with customer stakeholders.
Document and validate functional and non-functional requirements, business rules, assumptions, and dependencies.
Perform system configuration aligned to approved requirements and Accela best practices.
Partner with technical, data, and integration teams to define, clarify, and coordinate technical requirements and dependencies.
From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies.
Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging.

Demonstrated ability to coordinate effectively with cross-functional technical teams.
Experience documenting requirements using industry-standard techniques such as process modeling, use cases, or user stories.
Ability to think conceptually while maintaining attention to detail in configuration and documentation.
Proven problem-solving skills with the ability to recommend practical, best-practice solutions.
Strong written and verbal communication skills, with the ability to influence and guide both business and technical stakeholders.
Experience working within defined project scope and supporting change control discussions.
Comfort operating in fast-paced, multi-stakeholder delivery environments.
Government or public-sector domain expertise.
For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities.
Mentoring or coaching experience to other consultants on facilitation techniques, documentation standards, and customer engagement practices.
Experience documenting and communicating cross‑functional workflows to support technical design and integration planning.

Previous professional services or consulting experience (Big 5 consulting a plus).

The annual base salary range for this full-time position is $110,000-$120,000 (less applicable taxes).
The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.
In addition to an annual base salary, this position is eligible for an annual bonus target.

Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.
Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.
This is a discretionary bonus awarded based on company and individual goal achievement.

Guide customers toward standard solutions and best practices while balancing business needs, scope, and technical considerations.
While government agencies struggle to do more with less, our mission has never been more critical.

Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation.

ars, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities

This listing is sourced directly from Accela's careers page and normalized into a canonical job model.