Anthony Sylvan Pools

Swimming Pool Warranty Technician

Baltimore, MD

Sponsorship not specified$90k-$100kDetected 22 days ago

Customer SupportCommunicationProblem Solving

About the role

As a Warranty Technician, you'll be the expert customer's trust when it matters most.
No two days are the same-you might be evaluating a warranty concern, handling underwater repairs, or helping a customer understand the best path forward when a repair falls outside of coverage.

90-100% Other Requirements Occasional overtime and Saturday work is required during peak seasonal periods.
Ability to work in outdoor environments under varying weather conditions Ability to lift and carry up to 30 pounds

For nearly 80 years, we've been turning backyard dreams into reality as the nation's largest and most recognizable name in swimming pools.
We're growing fast and seeking candidates who take pride in craftsmanship, value teamwork and safety, and are ready to grow with us.
Learn more at anthonysylvan.com.
About the Role As a Warranty Technician, you'll be the expert customer's trust when it matters most.
You'll be out in the field solving real problems, diagnosing issues, and performing hands-on repairs that protect the quality of our work and the homeowner's investment.
5 years swimming pool service / pool construction experience preferred.
Required Skills & Abilities Must possess strong communication skills and proven problem solving and organization skills.
Basic mechanical aptitude for equipment repair and working knowledge and experience in the areas of plumbing, masonry, and electrical required.

This role is perfect for someone who enjoys technical challenges, working independently, and being the face of the company in the field-delivering solutions, building confidence, and leaving every customer feeling taken care of.
This position will at times evaluate warranty claims, resolve issues on site, and perform repair work, as well as advising and assisting customers when issues are not covered under warranty.
The employee may perform other related duties as assigned to meet the ongoing needs of the Company.

This listing is sourced directly from Anthony Sylvan Pools's careers page and normalized into a canonical job model.