Avoca
Forward Deployed Engineer
New York, USA · Full-time
Sponsorship not specifiedDetected 344 days ago
JavaScriptTypeScriptPythonVector DatabasesAWSGCPAzureLLMsProduct Management
About the role
- About Avoca Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call—booking jobs, qualifying leads, and driving higher revenue—at a speed and consistency unmatched by human call centers. We're serving the largest brands in home services, and are 4x'ing headcount
- in 2025. With a high-performance, in-office team in NYC, we're moving fast to capture a massive, underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact. About the Role As a Forward Deployed Engineer, you'll embed directly with our customers—understanding their workflows, designing tailored AI
Responsibilities
- Build and maintain the infrastructure for conversational AI-APIs, integrations, monitoring, and feedback loops.
Requirements
- 3+ years in software engineering, preferably with backend or systems experience.
- Comfort working in dynamic environments with shifting priorities.
- experience with vector databases, LLMs, prompt engineering, or AI agent frameworks.
Nice to have
- We're serving the largest brands in home services, and are 4x'ing headcount in 2025.
- With a high-performance, in-office team in NYC, we're moving fast to capture a massive, underserved market where 85% of missed calls go to competitors.
- Every hire here has an immediate and visible impact.
- You'll operate at the cutting edge of conversational AI, working closely with our product team to shape strategy based on what you see in the field.
- Translate business requirements into technical architectures and deployments.
- Identify patterns across deployments and feed insights back into our core product roadmap.
- Operate with high autonomy in high-stakes, ambiguous environments.
- Proficient in Python (TypeScript/JavaScript a plus) and familiar with major cloud providers (AWS, GCP, or Azure).
Company info
- Embed with customers to deeply understand their operations and deliver AI solutions that work from day one.
- As a Forward Deployed Engineer, you'll embed directly with our customers-understanding their workflows, designing tailored AI solutions, and deploying systems that deliver immediate impact.
This listing is sourced directly from Avoca's careers page and normalized into a canonical job model.