Agility Robotics
Senior Robot Test Operations Manager
Onsite- Pittsburgh, PA · Senior · Full-time
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About the role
- You will be responsible for maximizing robot fleet uptime, designing and driving endurance and validation testing, and serving as the strategic conduit between Commercial, Software, and Systems Engineering teams to continuously evolve our test strategy.
- Your work will directly influence the quality and reliability of Digit in customer warehouses.
- Establish and enforce first-line triage protocols so that every robot issue is diagnosed, classified (hardware vs. software vs. environment), and routed to the right engineering team with clear, evidence-backed Jira tickets
Responsibilities
- Agility Robotics is at the forefront of developing humanoid robots designed to operate in real-world environments.
- As a Senior Test Operations Manager at Agility Robotics, you will own the operational heartbeat of our robot validation program.
- Own end-to-end robot uptime across the validation fleet - define uptime targets, track actuals, and drive rapid recovery when robots are out of commission
- Build and maintain a structured fleet management system (scheduling, status tracking, maintenance windows) to ensure robots are always available for the right test at the right time
- Develop and maintain preventative maintenance schedules in partnership with hardware engineering and repair technicians to reduce unplanned downtime
- Design, build, and continuously evolve longevity test programs - multi-robot, multi-mission, extended-duration test campaigns that mirror real customer deployment conditions, not sanitized lab scenarios
- Define and own the metrics that matter - intervention rates, mission success rates, MTBI (mean time between interventions), and issue escape rates - and flag when metrics are misleading or need to be retired
- Partner with SW engineering to improve log structure, telemetry accessibility, and diagnostic tooling so that any member of the team can triage a robot failure - not just the person who built the logging system
Requirements
- Applicants must have current authorization to work in the United States.
- Proficiency with log analysis and telemetry tools; ability to correlate hardware, software, and sensor data to identify root cause
- Experience with structured issue management (Jira or equivalent) including release labeling, triage workflows, and escalation protocols
Compensation
- Competitive salary, equity, and benefits package
Benefits
- Parental Leave: Generous paid parental leave programs.
- Competitive salary, equity, and benefits package
- Annual Discretionary Bonus: Provided for eligible roles.
- Build dashboards that give engineering and product leadership real-time visibility into validation health and release readiness
Company info
- Run release validation cycles - execute a comprehensive battery of tests before any major software or hardware release reaches customers, and hold the go/no-go authority on test completion
- Provide structured, data-driven input to SW and HW teams on user experience friction - what is operationally hard, what breaks under real-world conditions, what customers will notice before engineers do
- Our mission is to build robots that seamlessly integrate into human workflows, solving complex challenges in logistics, manufacturing, and beyond.
- As we scale our manufacturing and deployments, we are building the validation infrastructure that ensures every robot that reaches a customer site is one we can stand behind.
- Be part of cutting-edge development at the intersection of hardware, software, and AI at a pivotal moment in the industry
This listing is sourced directly from Agility Robotics's careers page and normalized into a canonical job model.