Axos
Sr. Commercial Quality Control AI Automation Associate
HQ - San Diego, CA · Senior · Contract
Sponsorship not specifiedDetected 20 days ago
LeadershipCommunication
About the role
- Axos Bank Target Range: $70,304.00/Yr. - $85,000.00/Yr.
- Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
Responsibilities
- Conduct business process analysis on commercial lending processes to understand how they operate and where quality control review provides value, and document that analysis to support review program design
- Support the design and development of new CQC review programs, translating process analysis into review criteria, checklists, and the review logic that executes against them
- Build automated and AI-assisted review workflows using approved tooling, including Claude, Claude Skills, Claude Code, and n8n
- Develop, maintain, and version Claude Skills and automation flows that support review execution against defined program standards
- Validate automated and AI-assisted workflows against representative cases before they take effect, and document validation results
- Maintain technical and process documentation for the automations and skills the role builds, supporting handoff, review, and continuity
- Support the transition of mature automations to operational partners where directed
Requirements
- 3+ years of experience in quality control, quality assurance, audit, operations, or a related review or analytical function
- Proven business process analysis skills, including breaking down a process into its component steps, inputs, and decision points and documenting that logic clearly
- Working proficiency with AI tools for structured work, including prompt development and applying AI to analytical and review tasks
- Strong attention to detail and the ability to translate written criteria into precise, reproducible logic
- Analyze CQC manual review programs and checklists to identify candidates for automation and AI augmentation, and document the process logic required to transition them
- High school diploma or equivalent required; Bachelor's degree preferred
- Experience building or maintaining automations, workflows, or scripted processes using a low-code or no-code automation platform, or comparable technical aptitude
- Clear written communication and documentation skills
- Ability to work independently against defined program standards and manage multiple workstreams
- Medical, Dental, Vision, and Life Insurance
- Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
- HSA or FSA account and other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
- Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
Nice to have
- This role helps transform manual review checklists and review programs into automated and AI-augmented review activity using approved tooling.
- Bachelor's degree preferred
- High school diploma or equivalent required
Skills
- $70,304.00/Yr. - $85,000.00/Yr.
Compensation
- These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.
Company info
- Axos is an Equal Opportunity employer.
- We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Equal opportunity
- Job Functions and Work Environment:
- While performing the duties of this position, the employee is required to sit for extended periods of time.
- Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
- The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position.
Visa & Work Authorization
- related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, g
This listing is sourced directly from Axos's careers page and normalized into a canonical job model.