Cardless

Cardless

Head of Fraud Operations

San Francisco · Exec

Sponsorship not specified$170k-$230kDetected 111 days ago
SQLLeadershipCommunication

About the role

  • We've launched 14 credit cards, including for Coinbase, Alibaba, and Qatar Airways.
  • We help businesses bring imaginative card programs to life, and have pioneered technology to embed credit card features natively into their products.
  • We value curiosity, humility, and intensity - we move fast and take ownership.

Responsibilities

  • Collaborate with
  • ✈️ Team building events & happy hours
  • At Cardless, we're building a credit card and loyalty platform that consumer businesses use to engage their customers.

Requirements

  • 7-12 years of experience in fraud operations, fraud investigations, or related functions at a financial institution, fintech, or payments company.
  • Excellent communication skills: you can write a crisp SOP and present operational performance to executives with equal ease.

Skills

  • Actual compensation is influenced by a wide array of factors, including but not limited to skills, experience, and specific work location.
  • We're proud to offer our team excellent
  • Manual review operations
  • Fraud investigations
  • Monitor analyst decision quality through regular audits and calibration; identify training gaps and address them quickly.
  • Identify automation and tooling opportunities that reduce manual effort, improve decision consistency, and increase analyst capacity.

Compensation

  • This role has an annual starting salary range of $170,000 - $230,000 + equity + benefits (see below).
  • Actual compensation is influenced by a wide array of factors, including but not limited to skills, experience, and specific work location.

Benefits

  • We're proud to offer our team excellent benefits:
  • 💸 Meaningful Start-up equity
  • 🏥 100% health, vision & dental primary coverage
  • ➕ 75% health, vision & dental dependent coverage
  • 🚎 $250/month Commuter benefit
  • 👶 Parental leave
  • 🌴 Flexible PTO with a minimum of 15 days off per year
  • we offer additional benefits to those who do, and relocation assistance to those who'd like to.
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This listing is sourced directly from Cardless's careers page and normalized into a canonical job model.