inKind
Specialist, B2B Account Recovery
Austin, in-person · Full-time
Sponsorship not specified$80k-$90kDetected 1 day ago
HubSpotSalesforceCRMNegotiationProcess ImprovementCommunication
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odds of building a lasting career here
35Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Thin sponsorship signal and lottery-bound (~30% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- This isn't a traditional collections role.
- Success requires commercial judgment, negotiation skills, empathy, and the ability to balance financial outcomes with long-term business relationships.
Responsibilities
- Own a portfolio of restaurant partner accounts in default, driving recovery efforts from initial outreach through final resolution.
- Develop recovery strategies tailored to each partner's financial and operational circumstances.
- Maintain consistent communication with restaurant owners and operators while ensuring timely follow-up.
- Lead negotiations with restaurant owners to resolve contractual defaults through payment plans, settlements, restructures, or other mutually beneficial solutions.
- Document negotiated agreements and ensure commitments are accurately executed.
Requirements
- 3-5 years of experience in B2B collections, commercial account recovery, credit, receivables management, or a similar client-facing financial role.
- Experience negotiating payment plans, settlements, or commercial resolutions.
- Strong understanding of commercial agreements and contractual obligations.
- Experience conducting financial negotiations with business owners or executive stakeholders.
- Experience using CRM platforms such as Salesforce, HubSpot, or similar systems.
- Ability to work full-time from our Austin office.
- You enjoy solving complex business problems and can remain calm and professional during difficult conversations.
- Commercially minded, with the ability to understand contracts, financial performance, and business risk.
Nice to have
- Experience in hospitality, restaurant finance, fintech, banking, commercial lending, or alternative financing.
- Familiarity with secured lending concepts and UCC filings.
- Startup or high-growth company experience.
- Experience partnering with legal teams during commercial recovery efforts.
- Why You'll Love Working at inKind
- Join a fast-growing fintech company transforming how restaurants access capital and grow their businesses.
- Work alongside smart, collaborative teammates who value ownership, curiosity, and execution.
- Have direct visibility into business performance and opportunities to influence operational improvements.
Compensation
- $80,000 - 90,000 + Benefits
Company info
- inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
- From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
- Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often.
- Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
- inKind is an Equal Opportunity Employer.
- We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment.
- Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
- By submitting this a
- Specialist, B2B Account Recovery
- Senior Manager, B2B Account Recovery
- Austin, TX (Primarily In-Office)
- About inKind
- inKind is transforming restaurant financing and customer engagement through an innovative fintech platform that provides restaurants with growth capital while helping consumers discover and enjoy dining experiences nationwide.
- Our mission is to help restaurants thrive by providing flexible capital and technology that drives repeat guests, while delivering exceptional dining experiences for consumers.
- As we continue to grow, we're looking for people who enjoy solving challenging business problems, working collaboratively, and taking ownership of meaningful outcomes.
This listing is sourced directly from inKind's careers page and normalized into a canonical job model.