Slatecleaning
City Manager - Operations & Quality Assurance - New York, NY (Part-Time)
New York, New York, United States · Part-time
Sponsorship not specified$10k-$15kDetected 9 days ago
Account ManagementBusiness DevelopmentLead GenerationCommunicationMentoring
About the role
- By offering easy customization, seamless booking, and effortless feedback sharing, we eliminate the hassle that often accompanies cleaning services.
- With over 40 commercial accounts and residential accounts in NYC, this role is critical to ensure consistent service quality and strong client relationships.
- This is a flexible part-time contract role (10-15 hours per week) with some evening and weekend work, as needed by the client.
Responsibilities
- Build long-term client relationships and support account retention.
- Operations & Oversight: Conduct weekly, bi-weekly visits to all sites and support accounts, including residential accounts, and new openings.
- Report updates, issues, and staffing needs to the Support Team and leadership.
- Experience in lead generation, prospecting, and client presentations.
- Conduct weekly, bi-weekly visits to all sites and support accounts, including residential accounts, and new openings.
Requirements
- Proven track record in sales, account management, or business development.
- Ability to travel across NYC to client sites.
Nice to have
- Experience in cleaning/facilities management or related industries is a plus.
- Bilingual (English/Spanish) preferred but not required.
Compensation
- $10k-$15k
Benefits
- Availability to work part-time, with flexible scheduling, some visits may be during the day, others in the evening/night, with occasional weekends.
- Weekend (2-3 hours as needed): Provide flexible coverage for client events, account openings, or urgent matters.
Company info
- Slate solves cleaning for single- and multi-location businesses anywhere in the US by custom-building exceptional cleaning teams and managing them remotely.
- We aim to make the cleaning experience more convenient and efficient for our customers.
- We are seeking a City Manager (Part-Time) to represent Slate in New York City and oversee our local operations.
- The City Manager will provide on-the-ground oversight, conducting walkthroughs, supporting employees, and building trust with clients.
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