AireSpring
Telecom MSP Project Manager Remote
Dallas, TX, United States
Sponsorship not specifiedDetected 98 days ago
Project ManagementCustomer SupportFirewallSD-WANVoIPCommunicationOrganizational Skills
About the role
- The Project Coordinator will assist with tracking project activities, coordinating with internal teams and telecom carriers, and helping ensure projects move forward smoothly and on schedule.
Responsibilities
- Support multiple active projects related to infrastructure services such as Ethernet, SD-WAN, GPON, and firewall installations.
- Maintain project documentation including timelines, notes, status updates, and close-out information.
Requirements
- Experience using project tracking tools, ticketing systems, or internal databases.
- Experience supporting multi-site or business connectivity projects.
- Familiarity with telecom ordering processes (ASR/LSR concepts).
Nice to have
- Assist with coordinating managed services and telecom projects from initiation through completion.
- Work closely with internal engineering, operations, and service delivery teams to track tasks and milestones.
- Coordinate with telecom carriers (such as AT&T, Lumen/CenturyLink, Verizon) for circuit ordering, scheduling, and status updates.
- Help track project schedules, deliverables, and dependencies.
- Log issues, delays, or risks and escalate them to senior team members when needed.
- Update project management systems and internal databases with accurate and timely information.
- Follow established project processes and contribute ideas for improving coordination and efficiency.
- 1-3 years of experience in a project coordination, service delivery, or operations role within telecommunications or managed services.
Company info
- Communicate project updates to customers and internal stakeholders under the guidance of senior project managers.
- We are looking for a Project Coordinator / Associate Project Manager to support the delivery of telecommunications and managed services projects.
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