Convergint
Security Project Technician
Phoenix, Maricopa County · Full-time
Sponsorship not specified$51k-$55kDetected 1 day ago
Project ManagementRecruitingCustomer Support
About the role
- Security Project Technician ❮ back to last search Convergint Phoenix, Arizona, 85003 $91,533 per year - estimated ?
- Full time NEW Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Technician to join our amazing culture.
- In this role, you will install, program, system start-up/check-out, certify, and customer train on assigned projects including small or less complex projects.
Responsibilities
- Installs, programs, test, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed.
- Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction.
- Executes many of the technical aspects of multiple projects with varying timelines and budgets including, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc..
- Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
Requirements
- This employer is required to notify all applicants of their rights pursuant to federal employment laws.
- Performs other duties and responsibilities as requested or required.
Nice to have
- 1-3 years relevant field service
- Preferred Experience: (but not required):
Compensation
- Competitive salary and compensation plan
Benefits
- 10 Company Holidays and Paid Time Off starting at 13 days annually
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- Tuition reimbursement
- Vehicle reimbursement plan or company vehicle
- Cell phone reimbursement (if applicable)
- Paid parental leave
Company info
- With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider.
- We realize the importance of diversity in achieving that goal.
- Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry.
- We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
- with "Our Training and Your Experience"
- Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
- Installs, programs, test, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers more complex issues to higher level colleagues.
- Familiar with basic blueprints, schematics, manuals, and other specifications to determine installation procedures unassisted, may require assistance with more complex specifications. Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
- Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes routine programs for systems.
- Acts as "our customer's best service provider" at all times thereby ensuring Convergint Technologies is the customer's first choice for service.
- Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
- May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
- Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
Equal opportunity
- Employer/Protected Veterans/Individuals with Disabilities
- For further information, please review the Know Your Rights notice from the Department of Labor.
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This listing is sourced directly from Convergint's careers page and normalized into a canonical job model.