StubHub

StubHub

Director, Global Workforce Optimization

Atlanta, Georgia, United States · Director · Full-time

Sponsorship not specified$200k-$225kDetected 11 days ago
SwiftNegotiationForecastingPerformance ManagementCustomer SupportLeadershipCommunicationCollaborationProblem SolvingAdaptability

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odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 11 green-card filings in this occupation, 82% were for a worker who already held the job.

Green-card intent detected

STUBHUB, INC. obtained a prevailing wage determination for Data Scientists in New York, NEW YORK on 2026-06-30. No matching green-card filing appears in our data yet. The determination expires in 22 days (2026-09-27), and a green-card filing must follow before then or the employer starts over.

Files H-1B transfers

15 transfer filings in the last year, covering 15 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate.
  • StubHub is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events worldwide.
  • We value togetherness, trust, inclusion, and most importantly a culture of winning.

Responsibilities

  • Lead the development and execution of global workforce strategies and processes, inclusive of forecasting, headcount planning, scheduling, and real-time analysis.
  • Own the development and negotiation of outsourced partner contracts, including pricing structure, SLAs, and performance terms.
  • Own productivity measurements, defining and reporting on occupancy, utilization, handle time, and others to ensure efficient use of resources.
  • Define enterprise KPIs and frameworks which support the Global Operations leadership team in all key labor decisions.
  • Create frameworks and governance tools to support long-term workforce strategy.
  • Collaborate with HR, finance, and other cross-functional teams to ensure data-driven decision making.
  • Strategic Leadership - Ability to develop and implement strategic initiatives to achieve organizational goals and drive performance excellence.
  • Strategic Thinking - Ability to anticipate future challenges and opportunities and develop proactive strategies to address them.
  • The Global Workforce Optimization Director owns workforce planning and productivity measurement across the full support organization, in-house and outsourced.
  • You'll turn volume forecasts and service targets into headcount and capacity plans, recommend the right mix of internal and external delivery, and own the metrics and reporting that show how efficiently that capacity is performing against plan.

Requirements

  • Experience leading organizational change initiatives and driving adoption of new processes and procedures.
  • Ability to thrive in a fast-paced and dynamic environment, with the flexibility to adapt to changing priorities and business needs.

Compensation

  • $200,000 - $225,000 USD
  • Enjoy a rewarding compensation package that includes premier benefits, aligning with our commitment to recognizing and valuing your contributions.
  • The anticipated gross base pay range is below for this role.

Benefits

  • Prioritize your well-being with a comprehensive benefits package featuring 401k and premium Health, Vision, and Dental Insurance options.
  • Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Company info

  • StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere.
  • Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies.
  • Come join our team for a front-row seat to the action.
  • For California Residents:
  • We are an equal opportunity employer and value diversity on our team.
  • We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
  • With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.
  • StubHub is on a mission to redefine the live event experience on a global scale.
  • We are a global organization looking for champions of innovation and change.
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This listing is sourced directly from StubHub's careers page and normalized into a canonical job model.