Inovalon
RCM Training Specialist
Remote- United States · Mid
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About the role
- Oversee the timely updates of materials, including but not limited to reference guides and online resources
- Record and edit training sessions, e-learnings, product releases and company meetings.
- Upload content into the LMS for training use
Responsibilities
- Develop and implement robust training programs for clients and partners using a variety of training delivery methods
- Create effective training materials, including user guides, job aids, visual aids, etc.
- Deliver training (both synchronous and asynchronous) for Revenue Cycle Management applications, including end-to-end training and new release training, as needed to clients.
- Facilitate both small and large customer and partner training sessions, utilizing appropriate training methodology
- Leverage metrics and data from assessments, surveys, and 1:1 sessions to identify, communicate, and implement improvements to training programs
- Work both independently and collaboratively to design and deliver engaging solutions to the sales team
- Maintain compliance with Inovalon's policies, procedures and mission statement
- The Training Specialist is responsible for designing, planning, and delivering training programs that support the development and success of clients and partners.
- And the momentum is building.
Requirements
- Strong organizational skills with close attention to detail and the ability to prioritize
- Ability to work independently, assisting others as needed
- Bachelor's degree or equivalent work experience
Nice to have
- Proficient knowledge of HIPPA transaction code set is a plus
- Experience with using and supporting Software as a Service (SaaS) is a plus
Skills
- Intermediate skill level with authoring tools such as; Adobe Creative Cloud, Articulate Storyline and Camtasia Studio
Compensation
- Inovalon Offers a Competitive Salary and Benefits Package
Benefits
- Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics.
- At Inovalon, we believe that when our customers are successful in their missions, healthcare improves.
- Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs.
- Proficient knowledge of Healthcare EDI Knowledge (ANSI X12, 835, 837, 270/271) is a plus
- Provide feedback to management regarding customer and partner learning progress
- The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
Company info
- Record and edit training sessions, e-learnings, product releases and company meetings. Upload content into the LMS for training use
- Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
Visa & Work Authorization
- This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3).
This listing is sourced directly from Inovalon's careers page and normalized into a canonical job model.