Westcancercenter
Patient Scheduling Coordinator - Full Time - Wolf River
Germantown, TN · Full-time
Sponsorship not specifiedDetected 20 days ago
RadiologyLeadershipCommunicationProblem Solving
About the role
- Our supportive and administrative teams work hand-in-hand with clinical providers to ensure every patient receives timely, compassionate, and coordinated care.
- Position Overview The Patient Scheduling Coordinator plays a critical role in coordinating patient appointments, ensuring accuracy in registration, and assisting with insurance verification and referral processes.
- This role demands exceptional communication, organizational, and multitasking abilities.
Responsibilities
- Collaborate with care support and maintain referral documentation
- Maintain confidentiality and demonstrate a patient-first approach
- Attend staff meetings and maintain timely communication with leadership
Nice to have
- Experience in insurance verification and referral processing
- Excellent verbal and written communication skills
- Strong organizational, follow-up, and multitasking abilities
- Proficiency in computer systems and scheduling software
- Ability to prioritize assignments in a fast-paced environment
- Problem-solving skills and sound judgment under minimal supervision
- Team-oriented, professional demeanor with a patient-first mindset
Benefits
- Support administrative functions and provide coverage for peers when needed
- Education & Experience
- Comprehensive benefits package.
Company info
- Greet patients and representatives in a professional and welcoming manner
- Verify and update demographic and insurance information
- Schedule office visits, lab work, radiology tests, and internal referrals
- Respond to phone calls and emails related to appointment scheduling
- Send out appointment reminders or rescheduling letters
- Assist patients with various requests and resolve scheduling issues
- Participate in training and orientation of new staff as assigned
- At West Cancer Center, we are dedicated to advancing patient-centered cancer care.
- Join our mission-driven organization and contribute meaningfully to the patient experience.
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