Westcancercenter

Westcancercenter

Patient Scheduling Coordinator - Full Time - Wolf River

Germantown, TN · Full-time

Sponsorship not specifiedDetected 20 days ago
RadiologyLeadershipCommunicationProblem Solving

About the role

  • Our supportive and administrative teams work hand-in-hand with clinical providers to ensure every patient receives timely, compassionate, and coordinated care.
  • Position Overview The Patient Scheduling Coordinator plays a critical role in coordinating patient appointments, ensuring accuracy in registration, and assisting with insurance verification and referral processes.
  • This role demands exceptional communication, organizational, and multitasking abilities.

Responsibilities

  • Collaborate with care support and maintain referral documentation
  • Maintain confidentiality and demonstrate a patient-first approach
  • Attend staff meetings and maintain timely communication with leadership

Nice to have

  • Experience in insurance verification and referral processing
  • Excellent verbal and written communication skills
  • Strong organizational, follow-up, and multitasking abilities
  • Proficiency in computer systems and scheduling software
  • Ability to prioritize assignments in a fast-paced environment
  • Problem-solving skills and sound judgment under minimal supervision
  • Team-oriented, professional demeanor with a patient-first mindset

Benefits

  • Support administrative functions and provide coverage for peers when needed
  • Education & Experience
  • Comprehensive benefits package.

Company info

  • Greet patients and representatives in a professional and welcoming manner
  • Verify and update demographic and insurance information
  • Schedule office visits, lab work, radiology tests, and internal referrals
  • Respond to phone calls and emails related to appointment scheduling
  • Send out appointment reminders or rescheduling letters
  • Assist patients with various requests and resolve scheduling issues
  • Participate in training and orientation of new staff as assigned
  • At West Cancer Center, we are dedicated to advancing patient-centered cancer care.
  • Join our mission-driven organization and contribute meaningfully to the patient experience.

This listing is sourced directly from Westcancercenter's careers page and normalized into a canonical job model.