SentiLink

SentiLink

Head of Fraud Intelligence

United States · Senior

Sponsorship not specified$180k-$240kDetected 133 days ago
Machine LearningData ScienceA/B TestingProcess ImprovementLeadershipCommunicationCollaborationProblem SolvingMentoring

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odds of building a lasting career here

59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • Each day, we verify more than 3 million identities, flagging 150k+ fraud attempts in the process.
  • The problems we work on are challenging, and solving them takes deep domain expertise, rigorous analysis, and a willingness to dig into the details.
  • At SentiLink, you'll work alongside smart, highly collaborative colleagues who respect each other's time and judgment, take ownership, and follow through on their commitments.

Responsibilities

  • Design and implement scalable quality assurance processes, including sampling methodologies, review frameworks, feedback mechanisms, and escalation procedures to continuously improve labeling accuracy and consistency.
  • Build a best-in-class entry-level talent program by defining hiring profiles, onboarding experiences, training programs, and career development pathways for Fraud Intelligence Analysts.
  • Create a repeatable progression framework that enables FIT team members to develop technical, analytical, and fraud expertise while preparing them for advancement and internal mobility opportunities.
  • Develop credible measurement frameworks that connect FIT activities to measurable fraud prevention outcomes, including model improvements, fraud detection enhancements, typology development, and customer impact.
  • Serve as a trusted fraud subject matter expert and strategic partner across the company, building strong relationships with stakeholders and ensuring FIT's insights influence key business decisions.
  • This leader will oversee the evolution of FIT's operating model, ensuring the team delivers high-quality fraud labeling, generates actionable fraud intelligence, develops future technical talent, and creates measurable business impact through fraud prevention initiatives.
  • The successful candidate will raise performance standards, implement best-in-class, scalable operational processes, and strengthen cross-functional partnerships to ensure FIT serves as an efficient operational machine, a trusted source of fraud expertise, and a pipeline for future leaders across the organization.

Requirements

  • 8+ years of experience in fraud operations, fraud intelligence, risk management, trust & safety, investigations, analytics, or a related domain, including significant people leadership experience
  • 4+ years of management experience overseeing a team of Fraud Analysts
  • Experience leveraging AI, automation, workflow tooling, or operational technologies to improve productivity and quality.
  • Exceptional written and verbal communication skills, with the ability to influence stakeholders across technical and non-technical audiences.
  • Strong ownership mindset with a track record of driving change, executing against ambitious goals, and holding teams accountable to high standards.
  • Ability to balance strategic thinking with hands-on execution in a fast-paced, high-growth environment.

Compensation

  • $180,000-$240,000/year + equity + benefits

Benefits

  • Employer paid group health insurance for you and your dependents
  • Flexible paid time off
  • Home office stipend, and more!

Company info

  • SentiLink https://www.sentilink.com/ helps institutions and protects customers by accurately resolving identities and flagging fraud risk.
  • We've been named to the Forbes Fintech 50 https://www.forbes.com/companies/sentilink/?list=fintech50 and as a 2026 FICO Industry Vanguard Decision Award Winner https://www.businesswire.com/news/home/20260330439998/en/SentiLink-Named-a-2026-FICO-Industry-Vanguard-Decision-Award-Winner-for-Leadership-in-Identity-Theft-Detection.
  • We are a digital-first company with strong collaboration across the U.S. and India, and we meet in person regularly to build relationships.
  • We offer generous benefits and support a range of working arrangements, from fully remote to in-office.
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