SentiLink
Head of Fraud Intelligence
United States · Junior
Sponsorship not specified$180k-$240kDetected 40 days ago
Machine LearningData ScienceA/B TestingProcess ImprovementLeadershipCommunicationCollaborationProblem SolvingMentoring
About the role
- SentiLink https://www.sentilink.com/ provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence.
- We've seen tremendous traction and are growing extremely quickly.
- SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.
Responsibilities
- Design and implement scalable quality assurance processes, including sampling methodologies, review frameworks, feedback mechanisms, and escalation procedures to continuously improve labeling accuracy and consistency.
- Build a best-in-class entry-level talent program by defining hiring profiles, onboarding experiences, training programs, and career development pathways for Fraud Intelligence Analysts.
- Create a repeatable progression framework that enables FIT team members to develop technical, analytical, and fraud expertise while preparing them for advancement and internal mobility opportunities.
- Develop credible measurement frameworks that connect FIT activities to measurable fraud prevention outcomes, including model improvements, fraud detection enhancements, typology development, and customer impact.
- Serve as a trusted fraud subject matter expert and strategic partner across the company, building strong relationships with stakeholders and ensuring FIT's insights influence key business decisions.
- We're building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.
- We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India.
- This leader will oversee the evolution of FIT's operating model, ensuring the team delivers high-quality fraud labeling, generates actionable fraud intelligence, develops future technical talent, and creates measurable business impact through fraud prevention initiatives.
- The successful candidate will raise performance standards, implement best-in-class, scalable operational processes, and strengthen cross-functional partnerships to ensure FIT serves as an efficient operational machine, a trusted source of fraud expertise, and a pipeline for future leaders across the organization.
Requirements
- 8+ years of experience in fraud operations, fraud intelligence, risk management, trust & safety, investigations, analytics, or a related domain, including significant people leadership experience
- 4+ years of management experience overseeing a team of Fraud Analysts
- Experience leveraging AI, automation, workflow tooling, or operational technologies to improve productivity and quality.
- Exceptional written and verbal communication skills, with the ability to influence stakeholders across technical and non-technical audiences.
- Strong ownership mindset with a track record of driving change, executing against ambitious goals, and holding teams accountable to high standards.
- Ability to balance strategic thinking with hands-on execution in a fast-paced, high-growth environment.
Compensation
- $180,000-$240,000/year + equity + benefits
Benefits
- Employer paid group health insurance for you and your dependents
- Flexible paid time off
- Home office stipend, and more!
Company info
- Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets.
- We have also been named a 2026 FICO Industry Vanguard Decision Award Winner https://www.businesswire.com/news/home/20260330439998/en/SentiLink-Named-a-2026-FICO-Industry-Vanguard-Decision-Award-Winner-for-Leadership-in-Identity-Theft-Detection.
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