Kiniksapharmaceuticals

Director, Sales Operations

Lexington, MA · Director

Sponsorship not specified$210k-$230kDetected 22 days ago

SalesforceCRMSalesNegotiationForecastingVendor ManagementPatient CareFDA RegulatoryLeadershipCommunication

About the role

Grounded in rigorous science and bold innovation, the company fosters a highly collaborative, patient‑first culture led by accomplished life sciences leaders.
At Kiniksa, talented individuals are trusted and empowered to make a real impact-shaping the future of medicine while improving the lives of patients who need it most.
You will oversee the processes, insights, and operational rigor that enable the successful commercialization of ARCALYST and future therapies.

Lead the strategy, design, modeling, and administration of the field IC program.
Partner with Sales Leadership to ensure IC plans are competitive, equitable, motivating, and aligned to brand and corporate goals.
Deliver timely and accurate IC reporting, payout calculations, and field communications to maintain trust and transparency.
Own the development, maintenance, and optimization of sales force structure, territory alignments, and targeting strategies.
Partner with other members of the Commercial Operations team to ensure seamless onboarding, training, and support for field teams across all systems, reports, and tools.
Deliver high-quality operational processes and reports that support roster management, field credentialling, and access to data and insights.
Excellent interpersonal skills, ability to develop important relationships with key stakeholders, good conflict management and negotiation skills, ability to analyze complex issues to develop relevant and realistic plans and recommendations

Experience with implementing field CRM systems (e.g. Salesforce, Veeva, IQVIA OCE)

Requires a BA or BS (MS or MBA preferred) with 8+ years of relevant sales effectiveness / sales force automation experience
Pharmaceutical/Biotech or Lifesciences experience required
Launch experience preferred

Translating complex datasets and operational processes into clear, actionable recommendations.
Balancing strategic vision with hands-on execution in a fast‑paced, high‑growth environment.
Anticipating operational needs and proactively designing scalable solutions.
Communicating with clarity, confidence, and influence across levels.
Driving alignment and partnership across diverse teams.
Maintaining a relentless focus on compliance, quality, and continuous improvement.

$210,000 - $230,000 USD
Kiniksa does not accept unsolicited resumes from staffing agencies or search firms. Any resumes submitted without a signed agreement will be considered property of Kiniksa, and no fees will be paid.

Leverage analytics, segmentation, and forecasting to inform sizing decisions and ensure optimal coverage and productivity.
Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful and efficient
Compensation decisions are based on objective criteria including role responsibilities, experience/qualifications, internal equity, geographic location, and external market benchmarks.
decisions are based on objective criteria including role responsibilities, experience/qualifications, internal equity, geographic location, and external market benchmarks.

This listing is sourced directly from Kiniksapharmaceuticals's careers page and normalized into a canonical job model.