Imbue
User Success Manager
San Francisco
Sponsorship not specified$140k-$175kDetected 2 days ago
Product ManagementCustomer SuccessProblem SolvingMentoring
Stay score
odds of building a lasting career here
52Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role72
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Community outcomes
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About the role
- We believe in a future of open agents that you can modify to do exactly what you want.
- We're supported by investors like Nvidia, Simon Last (co-founder of Notion), and Eric Schmidt (former CEO of Google), with $200M raised at over $1B valuation.
- You'll be one of the closest people at Imbue to our users.
Responsibilities
- Build deep relationships with our most engaged users and understand their goals, workflows, frustrations, and ideas.
- Create onboarding, documentation, examples, workshops, office hours, and other resources that help more people succeed.
- Build and grow our user community, online and in person, and create reasons for people to learn, share, contribute, and come back.
- Develop an unusually tight feedback loop between users and our product and engineering teams. Surface patterns, unexpected use cases, friction, and ideas that should influence what we build.
- Find and tell great stories about what people are building with Imbue.
- Build the systems and processes that allow us to support a much larger community as we grow.
- You're good at building genuine relationships and communities, not just driving "engagement."
- You're comfortable with ambiguity and excited to build something before there's a playbook for how to do it.
- Actively co-create and participate in a positive, intentional team culture
Requirements
- You can explain complicated technical ideas simply and clearly.
- You have strong product intuition and can distinguish an interesting anecdote from a pattern worth acting on.
Compensation
- The base salary range for this role is $140,000-$175,000 per year.
Benefits
- $250 lifestyle stipend per month
Company info
- Imbue is a radically different AI company.
- We believe that data should belong to you, humans should come before technology, and everyone deserves to own a personal team of AI agents. We believe in a future of open agents that you can modify to do exactly what you want.
- We're building a suite of tools to make tech serve humans, and making it open source.
- Some first projects include
- mngr: A command-line tool for managing agents
- We believe that data should belong to you, humans should come before technology, and everyone deserves to own a personal team of AI agents.
- Studio: A custom digital HQ for building personalized software, apps, and tools
- Bouncer: A social media feed filter that removes what you don't want to see and retrains your algorithm
- Sculptor: An interface for programmers to run coding agents in parallel and stay in flow
- Vet: A standalone tool that catches AI coding mistakes and reviews full PRs
- Offload: A tool that automatically distributes your tests to run in isolated sandboxes
- Latchkey: A command-line tool to integrate local agents with third-party APIs
- Darwinian Evolver: A near-universal optimizer for code and agents
- And we're just getting started.
- If you're excited about building a future with open agents, say hi!
- We're looking for a technical, people-oriented builder to help people get the most out of Imbue's products, and help us build better products in return.
- You'll help them get started, understand what they're trying to accomplish, troubleshoot problems alongside them, and discover where our products feel magical or fall short.
- You'll bring what you learn directly back to product and engineering, helping shape what we build next.
- You'll also build the community around our products: creating spaces for people to learn from each other, share what they're building, contribute ideas, and help shape the future of our products alongside us.
- This isn't a traditional community management role.
- It's part technical problem-solving, part customer success, part community building, and part product discovery.
This listing is sourced directly from Imbue's careers page and normalized into a canonical job model.