Maven Clinic
Client Success Manager
New York, NY; Remote, US (Hub cities) · Senior · Full-time
Sponsorship not specified$106k-$120kDetected 2 days ago
Data VisualizationSalesforceAccount ManagementCustomer SuccessLeadershipCollaborationPublic SpeakingAdaptabilityMicrosoft Office
Stay score
odds of building a lasting career here
47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 3 green-card filings in this occupation, 100% were for a worker who already held the job.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- The base salary range for this role is $106,000 - 120,000 per year.
Responsibilities
- Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement
- Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio
- Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth.
- Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs.
- Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations.
- Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption.
Skills
- Experience at a digital health company in health, wellness, or family health space.
- Experience with managing high volume of clients is preferred
- Experience supporting health benefit programs for employer or payer clients.
- Experience with Salesforce, Gainsight, Looker, and Microsoft Office suite.
- Individual pay decisions are based on qualifications, experience, and skillset.
- New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model.
- Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA.
- This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
- Benefits That Work For You
- Whole-self care through wellness partnerships
- Hybrid work, in office meals, and work together days
- 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
Compensation
- The base salary range for this role is $106,000 - 120,000 per year.
Benefits
- Annual professional development stipend and access to a personal career coach through Maven for Mavens
- 401K matching for US-based employees, with immediate vesting
- Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- These benefits are applicable to Maven Clinic Co., US-based, full-time employees only.
- 1099/Contract Providers are ineligible for these benefits.
- Fortune Best Workplaces in Health Care (2024)
- Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans.
Company info
- At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals.
Equal opportunity
- Maven is an affirmative action and
- equal opportunity employer.
- equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Visa & Work Authorization
- This role requires active work authorization in the US.
Apply directly at Maven Clinic →Create a free account for alerts like thisView Maven Clinic immigration profile
This listing is sourced directly from Maven Clinic's careers page and normalized into a canonical job model.