PolyAI
Director of Revenue Enablement
United States · Director
Sponsorship not specified$190k-$230kDetected 8 days ago
SalesforceSalesCustomer SupportCommunicationMentoring
About the role
- This position also includes equity in the business.
Responsibilities
- Build, lead, and develop a team of revenue enablement professionals - setting priorities, coaching for growth, and ensuring consistent execution across programs
- Identify gaps in attainment, knowledge, and adherence to process, and create effective training to upskill the revenue team
- Own and continuously evolve PolyAI's adoption of Command of the Message (CoM) and MEDDPPICC as our qualification and deal-management framework, in partnership with Force Management, including live training, certification, and reinforcement across AEs, BDRs, SCs, and AMs
- Drive adoption and ongoing evolution of PolyAI's AI-powered enablement stack, including our Claude Code Deal Advisor skill (which grounds deal guidance in CoM/MEDDPPICC and pulls from Salesforce, Gong, and internal intelligence tools) and other emerging AI tooling for the revenue org - partnering with RevOps, Enablement, and IT on rollout, workshops, and measuring adoption and impact
- Manage and grow LetterAI as PolyAI's revenue enablement hub and content library - including landing pages, eLearning pathways, certifications, and content used across the sales funnel - as well as any adjacent tools in the enablement stack
- Work cross-functionally to create and maintain training content, messaging, and onboarding curriculum, including keeping content current as product, pricing, and competitive positioning evolve
- Support improving ramp time by running onboarding programs for AEs, BDRs, SCs, and AMs
- Gather feedback from AE, BDR, SC, and AM teams to support continuous improvement of enablement programs, particularly in tracking various stages of the sales funnel and recognizing what content and training needs to be created in order to improve conversion and close rates
- Experience building, managing, and developing a team, ideally within sales enablement or a related revenue function
- Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents.
Requirements
- 5+ years in full sales cycle and/or sales enablement experience at a high growth startup (ideally have a combination of both)
- Direct experience with Force Management's Command of the Message and/or MEDDPPICC (or a comparable value-based sales methodology), with the ability to train and certify a team on it
Nice to have
- Experience with contact center solutions is a plus
Compensation
- We offer location-based compensation for this role:
Benefits
- 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision
- 👪 Life Insurance
- 🏝 Flexible PTO policy + 11 designated company holidays
- 📚 Annual learning and development allowance
- Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
- 🧡 Enhanced parental leave
Company info
- PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation.
- Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.
- 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join.
- At PolyAI, we take great pride in our values - they guide everything we do.
This listing is sourced directly from PolyAI's careers page and normalized into a canonical job model.