Red Cup IT, Inc.

Red Cup IT, Inc.

Systems Engineer

Los Angeles, CA

Sponsorship not specifiedDetected 120 days ago
PowerShellAzureCloud PlatformsCybersecurityCustomer SupportSystems EngineeringDNSFirewallVPNCiscoSharePoint

About the role

  • Ensure systems are patched, secure, and compliant with best practices and client policies.
  • Solid understanding of networking fundamentals: VLANs, VPNs, routing, switches, and firewalls.

Responsibilities

  • Monitor, maintain, and administer client servers, workstations, and network devices (Windows Server, desktops, switches, firewalls, Wi‑Fi).
  • Respond to and resolve Level 2/3 support tickets and escalations.
  • Plan, design, and implement infrastructure projects such as server builds, virtualization, cloud migrations, and security improvements.
  • Manage Microsoft 365 and related cloud services (Exchange Online, Teams, SharePoint, Intune), including migrations and ongoing administration.
  • Maintain backup and disaster recovery solutions, regularly verify backups, and participate in restoration testing.
  • Document configurations, procedures, and project work; contribute to internal knowledge base.
  • Collaborate with project managers, vendors, and internal teams; provide guidance to junior engineers as needed.
  • Strong troubleshooting, documentation, and customer service skills, with the ability to manage multiple client environments at once.

Requirements

  • Several years of experience in systems engineering or administration, ideally in an MSP or multi‑client environment.
  • Strong knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365.
  • Experience with virtualization platforms (VMware vSphere/ESXi, Hyper‑V).
  • Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask).
  • Required Skills and Experience: Several years of experience in systems engineering or administration, ideally in an MSP or multi‑client environment.

Nice to have

  • Scripting/automation experience (PowerShell).
  • Exposure to Azure AD, Azure IaaS, and security best practices (MFA, endpoint protection).
  • Relevant certifications (e.g., Microsoft, VMware, Cisco, security).
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This listing is sourced directly from Red Cup IT, Inc.'s careers page and normalized into a canonical job model.