Interface AI

Interface AI

Staff Platform & Reliability Engineer

San Francisco · Staff+

Sponsorship not specifiedDetected 35 days ago
TypeScriptPythonBashAWSKubernetesSite Reliability EngineeringRESTLLMsAgentic AICybersecurityCompliance

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Reliability & SLOs - define customer-facing SLIs and SLOs across product surfaces, run an error-budget program that governs release decisions, and hold the platform to its reliability bar.
  • Cloud & infrastructure-as-code - the AWS foundation, fully managed as code; the Kubernetes platform and service mesh; capacity, cost, and scale.
  • Incident management - end to end: paging and severity policy, an incident-commander rotation, status-page automation, blameless post-mortems with tracked actions, and SLA reporting to customers.

Responsibilities

  • Resilience & disaster recovery - own the
  • AI-native operations - build the automation and guardrails that let a small, senior team operate the platform with
  • Compliance evidence - own the infrastructure evidence for SOC 2
  • You own how the platform ships and how it stays up - the reliability and security backbone behind every conversation on interface.ai http://interface.ai.
  • Resilience & disaster recovery - own the DR strategy: regional failover, written RTO/RPO per tier, resilience against third-party dependency failure, and recovery you've actually tested rather than just planned.
  • You own the infrastructure's security posture - including the parts unique to running an AI platform in regulated financial services.
  • 🤖 Claude Enterprise + frontier AI tools for every employee - build with the best
  • The team is small enough that your judgment shapes everything, and the market is large enough that what you build will matter for a long time.

Requirements

  • You've delivered multi-region or DR capability with defined RTO/RPO and proven it with real failover tests.

Nice to have

  • Deploy & delivery - a GitOps deploy path with progressive delivery, automated analysis, and one-click rollback for every service, plus drift detection and a full change audit trail.
  • Strong programming in TypeScript and/or Python, plus Bash - and writing clear enough that a regulator could follow your post-mortem.
  • BS/BA in Computer Science required
  • MS or PhD a strong plus.
  • on-call participation.
  • H1B transfers welcome.

Benefits

  • 🩺 100% paid health, dental & vision care
  • 💰 401(k) & financial wellness perks
  • 🚇 Commuter benefit
  • 💪 Monthly wellness stipend
  • 🌴 Discretionary PTO + paid parental leave
  • 🧘 Mental health, wellness & family benefits

Company info

  • ABOUT INTERFACE.AI http://interface.ai
  • interface.ai http://interface.ai is the agentic AI platform for financial services - bringing conversational and agentic AI to the credit unions and community banks that serve everyday Americans.
  • We're not a lab, we're not a demo company, and we're not burning runway on hypotheticals.
  • We are in production, generating real revenue, and on a mission that matters:
  • making intelligent financial services available to the millions of people who've never had a private banker.
  • More than 100 banks and credit unions run on interface.ai http://interface.ai, reaching over 10 million people.
  • Many products are live today; the biggest bets - an AI-first contact center and an AI-native consumer banking experience - are what comes next.
  • Backed by $30M in
  • Series A funding and already cash-flow positive, we're at the inflection point:
  • a proven product, paying customers, and a profitable business rebuilding itself as an AI-native company to lead a world where agents, not software, do the work.
  • Our customers are banks and credit unions, and the bar for trust is high: real money, real regulators, and the uptime our customers count on.
  • Customers are live, revenue is real, and the mission is one you can explain to your family without a slide deck.

Equal opportunity

  • equal opportunity employer.

Visa & Work Authorization

  • H1B transfers welcome.
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This listing is sourced directly from Interface AI's careers page and normalized into a canonical job model.