AXS
Manager, Human Resources
Frisco, TX · Senior · Full-time
No sponsorship$85k-$95kDetected 49 days ago
RecruitingHRPerformance ManagementEmployee RelationsHRISResearchLeadershipCommunicationCollaboration
Stay score
odds of building a lasting career here
47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
Level I$96,4501 entry
Level II$126,2562 entries
Level III$156,0833 entries
Level IV$185,8904 entries
The bottom of this range ($85,000) is below the Level I prevailing wage of $96,450. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Human Resources Managers (11-3121) · Dallas-Fort Worth-Arlington, TX. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- Coordinate onboarding for all new hires in Frisco and Scottsdale in collaboration with the U.S. HR team.
- Conduct exit interviews, monitor the employee experience, analyze engagement and workforce data, and help leaders execute action plans that improve engagement and retention.
- Ensure compliance with applicable federal, Texas, Arizona, and local employment laws, regulations, and company policies.
Responsibilities
- AXS is seeking a highly collaborative Manager, Human Resources to support our Contact Center and corporate offices.
- Provide day-to-day human resources support to employees and managers, including employee relations, leadership support, employee experience, inclusive culture, and policy administration.
- Conduct and document employee relations investigations, recommend appropriate resolutions, and maintain confidentiality.
- Maintain relevant communication channels and trackers, and coordinate new-hire and termination updates with Talent Acquisition and other partners.
- Maintain accurate employee information in HRIS, payroll, and related systems; research errors, resolve integration issues, complete data uploads, and support two payroll cycles.
- Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
- Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host
- reach beyond traditional boundaries to support the communities in which we operate
Requirements
- Previous experience supporting a Contact Center environment is required.
- Experience with HRIS and payroll systems, employee data, reporting, and data integrity.
- Strong business acumen and analytical skills, including the ability to translate workforce data into practical recommendations.
- Ability to handle sensitive and confidential information with sound judgment and professionalism.
- Ability to work independently with minimal supervision and collaboratively across teams.
- Strong project-management, organizational, multitasking, and time-management skills, with a proven ability to meet deadlines.
Skills
- Excellent employee relations, investigation, conflict-resolution, documentation, written communication, and verbal communication skills.
Compensation
- Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world.
Benefits
- Currently, full time employees are eligible for these benefits on the first day of employment.
- Development and Learning - Opportunities for learning and leveling up through training and education reimbursement.
- Partner with the HR and Benefits teams on program implementation, leave administration, open enrollment, and resolution of employee questions.
Company info
- https://solutions.axs.com/careers/
- For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment.
- Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world.
- We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway.
- You may be the right candidate for this or other roles.
- We're an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.
- AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship.
- AEG may require an employee to perform duties outside their normal description.
- AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.
- More about AEG
- We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
- Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
- We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
Visa & Work Authorization
- Employer does not offer work visa sponsorship for this position.
This listing is sourced directly from AXS's careers page and normalized into a canonical job model.