SuperCare Health
Telecare Care Coach
City of Industry, CA
Sponsorship not specifiedDetected 72 days ago
ExcelCustomer SupportCommunicationProblem SolvingMicrosoft Office
About the role
- At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population.
- Matching passion with careers, here hard work has never been so satisfying.
- Review all information for accuracy and completeness including patient information, patient demographics, assigned PCP, specialist and case management, coordinate imaging of member and related member documentation per policy and procedure.
Responsibilities
- Maintain program information on all patients within the electronic documentation system and additional database.
- Maintain equipment logs, assure all equipment is returned and cleaned.
- Support the Clinical Director by scheduling meetings, providing agendas and minutes.
- Perform outreach phone calls to patients, families and their caregivers.
- Maintain a professional, safe and clean work environment.
- Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions.
Requirements
- Maintain/update all required reporting.
- Perform all other duties as assigned and required by Department Leadership.
- Perform all other duties as assigned and required.
Nice to have
- Collects and researches data
- Uses intuition and experience to complement data Problem Solving - Identifies and resolves problems in a timely manner
- Gathers and analyzes information skillfully
- Works well in group problem solving situations
- Responds promptly to customer needs
- Responds to requests for service and assistance
- Meets commitments Oral Communication - Speaks clearly and persuasively in positive or negative situations
- Listens and gets clarification
Benefits
- Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.
- Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.
- Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program.
- Remain knowledgeable and up to date on all products, guidelines and insurance coverage trends.
- Understand and adhere to all SuperCare Health company policies.
Company info
- reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us!
- Company Website https://supercarehealth.com/ Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn https://www.linkedin.com/company/273667/admin/ Twitter https://twitter.com/SuperCareHealth Facebook https://www.facebook.com/SuperCareHealth/ Instagram https://www.instagram.com/supercarehealth/
- We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise.
- "Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity?
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This listing is sourced directly from SuperCare Health's careers page and normalized into a canonical job model.