SK hynix America

SK hynix America

Field Application Engineer, DRAM

San Jose, CA · Full-time

Sponsorship not specified$90k-$120kDetected 2 days ago
Machine LearningProduct ManagementProduct StrategyProject ManagementCustomer SuccessCustomer SupportElectrical EngineeringCommunicationProblem Solving

About the role

  • The DRAM Field Application Engineer (FAE) will serve as the primary technical interface between customers and headquarters, supporting the successful adoption and lifecycle management of DRAM products.

Responsibilities

  • Provide the product roadmap and manage the product life cycle
  • Provide a sample for qualifications to have the design wins
  • Liaison with customer quality engineers and HQ QA team to drive quality improvement.
  • Manage RMA and Failure Analysis process
  • Manage the environmental document process

Requirements

  • Bachelor's degree in Electrical Engineering, Computer Engineering, Engineering, or a related technical field
  • 3+ years of experience in field application engineering, customer technical support, or semiconductor/memory-related roles
  • Working knowledge of DRAM products, memory architecture, and DRAM operation principles
  • Strong analytical and problem-solving skills with the ability to translate technical data into clear customer recommendations
  • Experience supporting customers with system-level integration, debugging, and technical issue resolution
  • Preferred Qualifications:
  • Requirement:
  • Benefits:

Nice to have

  • Master's degree in a relevant field
  • Experience in the semiconductor industry, preferably in memory (DRAM, NAND Flash)
  • Advanced knowledge or hands-on experience with DRAM products, memory architecture, or DRAM quality management processes
  • Strong presentation and documentation skills for communicating complex technical topics to diverse audiences
  • Fluent bilingual communication skills in both English and Korean, with experience working in customer-facing environments
  • Authorized to work in the US

Skills

  • About SK hynix America

Compensation

  • Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets.
  • Pay within the provided range varies by work location and may also depend on job-related skills and experience.
  • Your Recruiter can share more about the specific salary range for the job location during the hiring process.
  • $90,000 - $120,000 USD

Benefits

  • Top Tier health insurance at no employee cost
  • Paid day offs: PTO + Company Holidays + Happy Fridays
  • Paid Parental Leave Program
  • Educational reimbursement up to $10,000 per year
  • We're not just adapting to technological change - we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices.

Company info

  • Identify customers' current and future product and technology needs and provide solutions
  • First technical point of contact for customers and manages the new product qualifications
  • Manage the PCN and ECN, and provide customers with all the technical documents.
  • Work with customers and their CM to manage the qualification process in a timely manner.
  • Build and maintain close relationships with customers to enhance communication and raise the level of customer satisfaction
  • At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers.
  • We're looking for innovative minds to join our mission of shaping the future of technology.
  • At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability.
  • This role is responsible for understanding customers' current and future technical requirements, driving design wins through product qualification, and ensuring high levels of product quality and customer satisfaction.

Equal opportunity

  • SKHYA is an Equal Employment Opportunity Employer.
  • We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
  • Compensation:
  • Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets.

Visa & Work Authorization

  • Authorized to work in the US
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This listing is sourced directly from SK hynix America's careers page and normalized into a canonical job model.