MillerKnoll
Showroom Experience Manager, Client Engagement + Experience
NY - New York City · Senior · Contract
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($85,000) is below the Level I prevailing wage of $153,899. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Computer and Information Systems Managers (11-3021) · New York-Newark-Jersey City, NY-NJ. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- This position is onsite in our showroom five days a week and participates in the rotating coverage for evening events.
- Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities.
- MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more.
Responsibilities
- Manage showroom experience scheduling and meeting room utilization.
- Lead the team responsible for all hosting and hospitality logistics, including room setup, food and beverage displays, and post-engagement reset.
- Ensure all engagements consistently reflect MillerKnoll's brand, experience standards, and design leadership.
- Coordinate contract and temporary support resources, ensuring alignment with experience standards.
- Partner with CEE leadership on staffing needs, performance insights, and development opportunities.
Requirements
- Bachelor's degree in Business, Marketing, Communications, Hospitality, Design, or a related field.
- 3-5+ years of experience in client experience, hospitality, event strategy, marketing, or related disciplines.
- Previous people management experience required, with demonstrated ability to coach and develop team members, navigate competing priorities, and build strong stakeholder relationships.
- Ability to coach and elevate team performance in a fast-paced, client-facing environment.
- ability to work successfully under extreme pressure and constant change.
- Analytical mindset with ability to interpret feedback and identify improvement opportunities.
- Here, you can bring your whole self to work.
- Education & Experience
- Demonstrated experience managing complex, high-visibility client engagements across multiple stakeholders.
- Skills & Abilities
- Strong client-centric mindset with a passion for creating meaningful, memorable experiences and outstanding customer service.
- Highly developed hosting and hospitality skills.
- Excellent communication, presentation, and facilitation skills.
- Ability to work a flexible schedule to meet client engagement demands, including coverage for evening events occurring outside standard showroom hours.
- Strong organizational and project management skills
- ability to manage multiple priorities and last-minute changes
Compensation
- range for this role is $85,000.00 - $95,000.00.
- Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors.
- You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs.
Benefits
- Partner and collaborate closely with Showroom Operations leadership to share vision, strategic objectives and ways of working, and to align seamless delivery of intended experience outcomes.
Company info
- It's the ideal we strive toward each day in everything we do.
- Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand.
- We are redefining modern for the 21st century.
This listing is sourced directly from MillerKnoll's careers page and normalized into a canonical job model.