rednucleus
Portfolio Lead, Client Engagement (Med Comms)
United States · Full-time
Sponsorship not specifiedDetected 20 days ago
Business DevelopmentForecastingProcurementLeadershipCommunicationCollaborationMentoring
About the role
- Our purpose is advancing knowledge to improve lives.
- How You Will Contribute In this position, you will be working with our Medical Communications team.
- For more information about our team, please visit MedComms | Red Nucleus.
Responsibilities
- Under the guidance of executive leadership, the Portfolio Lead, Client Engagement is responsible for:
- Establishing consistent ways of working across accounts to support predictable delivery, operational excellence, and a differentiated client experience.
- Partnering closely with the Portfolio Lead, Scientific Services to align client commitments, resourcing strategy, escalation paths, and delivery priorities.
- Collaborating with PMO, Scientific, Creative, and Capability Leads to ensure alignment and coordination across the portfolio.
- Building and maintaining trusted relationships with senior client stakeholders across the portfolio.
- Partnering with Finance to review portfolio performance, identify variance drivers, and support corrective action planning.
- Providing leadership, coaching, and development support to Client Engagement Directors within the portfolio.
Nice to have
- Bachelor's degree required (Communications, Marketing, Life Sciences, or related field preferred).
- Advanced degree a plus.
Skills
- Knowledge, Skills & Abilities
- Advanced client leadership and executive‑level communication skills
- Strong judgment, problem‑solving, and escalation management skills
Compensation
- The Portfolio Lead, Client Engagement is responsible for leading a multi‑account client portfolio totaling approximately $8–10M in annual fee revenue, with accountability for portfolio‑level client experience, financial performance, and del
Benefits
- Red Nucleus is hiring a Portfolio Lead, Client Engagement on our Medical Communications team.
- We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry.
- In this position, you will be working with our Medical Communications team.
- This role will support oversight of a multi-account client portfolio, primarily centered around Medical Affairs initiatives.
- Communicating portfolio health, risks, opportunities, and performance updates to senior leadership.
- Driving organic growth by identifying opportunities to expand medical communications offerings in partnership with Scientific and Client Solutions Strategy leaders.
- Setting expectations for best‑in‑class client experience aligned with the Global Medical Communications vision.
- Supporting account‑level solutioning to improve efficiencies and overall portfolio health.
- Education and Experience
- 10+ years of experience in client services, medical communications, or related agency environments
Company info
- Our global team is composed of nearly 1000 full-time employees whose commitment to creativity, quality, and on-time delivery is unrivaled in our space.
- At Red Nucleus, we believe in providing a rich working environment that pushes us to innovate in ways that engages our employees to be their best selves.
- Our culture is about meaningful work, a true sense of community, and fun.
- We love to celebrate our people and we are proud to have been Internationally recognized as a "Great Place to Work".
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This listing is sourced directly from rednucleus's careers page and normalized into a canonical job model.