Bandwidth
Applied AI Engineer
Raleigh, NC
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About the role
- We're the global communications software company and Tier 1 network operator with global reach.
- The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
- And as communications shifts to AI, we're the infrastructure layer making it possible.
Responsibilities
- Own and extend existing AI platforms and tooling, improving reliability, expanding capabilities, and integrating them more deeply with internal systems.
- Architect and build internal API layers and shared services that allow AI workflows and internal applications to publish, version, and retrieve outputs across the engineering ecosystem.
- Identify and build AI-powered tooling that creates leverage across the Corporate IT Engineering stack, including infrastructure, identity, monitoring, and automation platforms.
- Develop and iterate on proof-of-concepts that demonstrate how AI can augment or automate internal workflows
- Experience designing and building internal API layers or shared platform services that multiple teams and systems publish to and consume from.
- Develop and iterate on proof-of-concepts that demonstrate how AI can augment or automate internal workflows; from anomaly detection in infrastructure logs to AI-assisted documentation and IT troubleshooting.
- Experience working with REST APIs and building integrations across a diverse internal tooling ecosystem.
- Ability to evaluate AI capabilities through a business lens, understanding not just what's possible but what creates real value for internal teams and the organization.
- Background building MCP (Model Context Protocol) servers or tools that extend AI agent capabilities.
- Experience building or maintaining internal developer platforms, artifact registries, or shared API services.
Requirements
- Proficiency in Python and/or TypeScript for building integrations, scripts, and lightweight internal services.
- Strong AWS experience: required proficiency in core services (EC2, ECS/EKS, S3, RDS, Lambda, IAM, VPC) and experience architecting and operating production workloads on AWS.
- Deep Terraform and Ansible expertise: required experience writing and maintaining Terraform modules for cloud infrastructure, and using Ansible for configuration management and automation.
- Experience with GitHub for version control, pull request workflows, branching strategies, and CI/CD integration.
- Experience with Artifactory for artifact management, including publishing and consuming build artifacts, Docker images, and package registries.
- A Bachelor's degree in Computer Science, Engineering, or equivalent hands-on experience.
- Experience with agentic frameworks such as LangChain, LangGraph, CrewAI, AutoGen, or similar.
- Experience with vector databases (e.g., Pinecone, Weaviate, pgvector) and semantic search.
Benefits
- 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
- All new hires receive four weeks of PTO.
- When you take time off (of any kind!) you're embargoed from working.
- Bandmates and managers are not allowed to interrupt your PTO - not even with email.
- Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
- "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
Company info
- At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
- Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.
- We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.
- We're experts who speak like humans. Ready to build what's next? #JoinTheBand
- At Bandwidth, we shape how the world connects.
- Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful.
- We're experts who speak like humans.
- Ready to build what's next? #JoinTheBand
- What We Are Looking For:
- As an Applied AI Engineer on the Corporate IT Engineering team, you'll identify where AI can create real leverage across our internal systems and operations, and build it.
- You'll work inside a team that owns a broad and complex infrastructure footprint, embedding AI into the platforms and workflows that keep Bandwidth running.
This listing is sourced directly from Bandwidth's careers page and normalized into a canonical job model.